Hik-Partner Pro is a convergent, cloud-based security solution that helps manage services for your customers and expand your business by subscription offers. You can monitor the system health status of your customers' sites (even resolving problems) remotely, using a simple and reliable platform. Hik-Partner Pro solution enables you to customize security solutions for customers with fully-converged Hikvision devices, covering video, intrusion, access, intercom, and more.

There are two types of accounts: Installer Admin and Installer. Each company has only one Installer Admin account but can have multiple Installer accounts.

After registering an Installer Admin account, you can bind your company information with this account for better service, authenticate your company to purchase value-added services and use more features, merge companies into one for efficient management, and link your company to a distributor to get support if you have problems using Hik-Partner Pro.

The Hik-Partner Pro Mobile Client provides access to Hik-Partner Pro from your smart phone.

A site can be regarded as an area or location with an actual time zone and address, such as your customers' home, office, etc. You can create a site on Hik-Partner Pro to manage devices on it. Moreover, after you complete installing and setting up devices on a site, you can hand over the site and devices to your customer.

The SADP tool helps installers complete the activation and basic configurations of all LAN (local area network) devices, link network camera channels to the NVR, add devices to Hik-Partner Pro, and hand over the devices to customers. Most of these are done automatically and all are done smoothly, with just the Hik-Partner Pro Mobile Client, and no need for a computer or monitor, which greatly increases the installers' work efficiency.

Hik-Partner Pro supports multiple device types, including encoding device (e.g., solar camera), security control panel, video intercom device, access control device, NVR/DVR, and doorbell. After adding them to the system, you can manage them and configure parameters, including remotely configuring device parameters, configuring exception rule and linkage rule, etc. After adding people counting cameras and temperature screening devices, you can also activate these services and set related parameters on the Portal.

The Health Monitoring module includes Exception Center, Scheduled Report and Health Status, where you can view the device exceptions, configure the report schedule, and check device health status.

The Notification Center module shows all the history business notifications (including device management invitations, site sharing notifications, and device installation work order notifications) and notifications of device/channel exceptions, which help you take reactions in time for the smooth running of the devices. The module also keeps you informed about the system messages (such as the latest version of the system, newly added features, and successful company authentication) and the latest deals and offers (such as complimentary service packages).

Hik-Partner Pro allows you to view, search, and compare products, select products to create quotes, and send the created quotes to your customers.

Hik-Partner Pro provides the Sell-Out Promotion and eCoupons features which can bring you discounts or free products, and distributors/resellers can take advantage of these features to sell more products and attract more customers.

Hik-Partner Pro provides multiple value-added services for you to better serve your customers, including the health monitoring service, remote maintenance service, cloud attendance service, cloud storage service, people counting service, temperature screening service, alarm receiving center service, HikCentral Connect service, co-branding service, and employee account add-on.

In the Support module, you can find tools, tutorials, documentation, solutions, etc., to get support and improve your work efficiency.

Hik-Partner Pro offers multiple ways for you to get incentives. You can get incentives by applying for project compensation, participating in partner programs, earning rebates, and earning reward points.