Co-Branding

If you enable the co-branding service, your customers will be able to view your company information, such as company logo, email address, and phone number. on the Hik-Connect Mobile Client and HikCentral Connect Portal and Mobile Client. This can help to promote awareness of your company brand, products, and services.

Note:

  • You can get the co-branding service for free after purchasing the annual type of health monitoring packages (including All Device Annual Package and Network Camera Annual Package) for the first time.

  • In some countries/regions, you can also get the co-branding service for free for one year after authenticating your account and adding 3 devices via P2P. See details in Authenticate Company and Add Device by Entering Serial No.. After finishing the tasks, you can get the co-branding service for free in the following entrances:

    • Go to Me > Service Market > Co-Branding.

    • Go to Me > Company Management > Co-Branding.

  • A window with notification about getting the co-branding service for free will pop up when your co-branding service expires in 2 months.

  • You can redeem points for co-branding services in the Rewards Store. After that, the co-branding service will be available or its validity period will be extended if it is already available. See details in Rewards Store.

  • In some countries/regions, you can either purchase co-branding service packages online or activate them by entering service keys purchased from local distributors offline on the Portal. Refer to User Manual of Hik-Partner Pro Portal.

  • You can choose to or not to upload your company logo. If no company logo is uploaded, your company name, instead of your company logo, will be displayed on the Hik-Connect Mobile Client and HikCentral Connect Portal and Mobile Client.

Tap Me > Company Management > Co-Branding to enter the Co-Branding page. Switch Co-Branding to on and the Logo area will be activated. Tap to select a photo from your photo album as your company logo. After you edit the logo, the latest logo will be updated to the Company Information page.

Note:

  • To ensure the co-branding service works on the Hik-Connect Mobile Client, please inform your customers to update the Hik-Connect Mobile Client to the required version (V 4.15.0 or later if the company logo is uploaded and V 4.26.0 or later if the company logo is not uploaded). To ensure the co-branding service works on the HikCentral Connect Portal and Mobile Client, please ensure the version is V 1.2.50 or later. You can send the QR code or download link shown in the banner on the Home page to them for downloading the Hik-Connect Mobile Client and HikCentral Connect Mobile Client.

  • If all the devices of your customer are managed by the same installation company, the installation company's logo will be displayed on the login page and About page of your customer's Hik-Connect Mobile Client and HikCentral Connect Portal and Mobile Client.

  • If your customer's devices are managed by different installation companies, your customer can go to the device details page on the Hik-Connect Mobile Client and HikCentral Connect Portal and Mobile Client to view the companies' logo and details.