Send Reports Regularly

You can set up schedules for the platform to generate and send device health check reports to the specified email addresses automatically, so that the recipients can get regular updates on the health status of important devices and compare the report of each period.

Make sure you have activated the Health Monitoring service. For details, refer to Activate the Health Monitoring Service.

  1. On the Home page, tap Health Monitoring > Scheduled Report or More > Maintenance > Health Monitoring > Scheduled Report, or Site > Health Monitoring > Scheduled Report.
    Note:
    • All sites available for this feature are shown on the page automatically.

    • The platform only supports automatically sending health check reports of encoding devices and AX PRO security control panels on authorized sites.

    • Sites without the above-mentioned types of devices or sites that are not authorized to you will NOT be shown on the page.

  2. Select site(s).
    • To configure the report sending schedule for a single site, tap a site.

    • To configure the report sending schedule for multiple sites, tap Batch Configure at the bottom of the page, and then select the sites you want to configure.

  3. Configure the report sending settings.
    Device

    Select the device(s) to be health-checked and included in the report.

    Send At

    Specify the frequency, date, and time of sending the reports. You can set the frequency as Daily, Weekly, Monthly, Quarterly, Semiannually, or Annually.

    Recipient Email Address
    Add and edit the email addresses of the recipients.
    Note:

    Up to 4 email addresses can be added.

    Report Language

    Choose a language for the report. The report is now available in 39 languages.

  4. Tap Save.
  5. Enable the settings.
    • To enable the settings for one site, switch on Enable for the site.

    • To enable the settings for all sites, switch on Enable All at the top of the page.

    The platform will generate and send reports according to the settings.

    Note:

    If there are more than three site owners, only the first three can be displayed on the report while the others will be displayed as "…".