Apply for Site Authorization from Site Owner

After the site (no permission selected when handing over site) is handed over by transferring to a site owner, if the site owner wants the Installer to maintain the devices for them, the Installer needs to send an application to the site owner to ask for authorization. After the application is approved, the Installer can get the permission to manage and configure the devices on the site. Besides, the site owner can add a device on the Hik-Connect Mobile Client and authorize the Installer for further management and configuration.

Note:

Only the site that is handed over by transferring supports this function.

  1. Select one of the followings to apply for authorization.

    • Tab the prompt about no authorization in Site list.

    • Tap Site to enter Site Details page. Tap in top right corner, and tap Batch Apply for Permissions.

  2. Select the permission type as required.
  3. Select devices for batch applying for permission.
  4. Tap OK to confirm the operation.

    • The Site Owner will receive and handle the application via Hik-Connect Mobile Client. After the Site Owner approves the application, the Installer will have the authorization of the Site and perform some operations.

    • If there are maintenance requirements for the devices added in Hik-Connect Mobile Client, but not added and managed in the Site by the Installer yet, after consensus, the Site Owner can select the devices and authorize the permissions of the devices to the Installer.

    Note:

    • Please inform your end users to download or update the Hik-Connect Mobile Client (Version 4.5.0 and later). You can send the QR code or download link shown in the banner on the Home page of Portal to them.

    • For AX PRO, after adding an AX PRO to Hik-Partner Pro, the Installer and Installer Admin's accounts will become the accounts of the AX PRO; these accounts will be deleted after the Installer deletes the AX PRO from Hik-Partner Pro. If you edit an Installer's login password, the password for logging in to the AX PRO by this account will also change.

    • After authorizing a Site with AX PRO to an Installer, the Installer and Installer Admin's accounts will become the accounts of the AX PRO; besides, the account with the permission of managing all Sites will also become the account of the AX PRO.

    • If an Installer hands over the Site with this AX PRO to an end user, the end user's Hik-Connect account will also become an account of the AX PRO, while the Installer's account will be deleted from the AX PRO. This is also applicable to an Installer Admin.

    • For more details about operations on Hik-Connect Mobile Client, refer to the User Manual of Hik-Connect Mobile Client.

  5. Optional: On the Site Details page, tap > Discard Authorization to discard authorization of the Site.
    Note:

    For Sites with Allow Me to Disable Hik-Partner Pro Service function enabled when handing over to Installer, discarding authorization is not supported.