Return material authorization (RMA) is an arrangement in which you can ship an item back for an exchange or repair due to a product defect or malfunction. The process is firstly Installers can initiate RMA applications, and contributors can repair the defected products after receiving applications. Finally the products will be returned after they are repaired and debugged.
The function is only available in certain countries and regions. For details about whether your country or region supports the function, refer to the after-sales or local distributor.