Authenticate Company

After you register an Installer Admin account, you can authenticate your account/company to purchase value-added services and use more features (besides the basic features) in Hik-Partner Pro.

One of the following ways for account authentication is supported, depending on your country or region.

By Entering Authentication Code

In this way, you need to get an authentication code from Hikvision or the distributor first, and then enter the authentication code to authenticate your account.

  1. Go to Me > Authenticate Now.
  2. (Optional) If you have no authentication code, tap Get Authentication Code, and send the application email with the predefined content template, including your email address (the one used when registering your Installer Admin account) and company information, such as company name, VAT No., and phone number, to Hikvision or the distributor to apply for an authentication code.

    Note:

    If the email server is not configured or the recipient's address is not filled automatically, you can copy the content and send it to Hikvision or the distributor by your own email box.

  3. Enter the authentication code on the account authentication page, and tap Authenticate Now to authenticate your account.

By Submitting Online Application

You can fill in and submit the online application information to authenticate your account directly. After your application is approved, your account will be authenticated.

Note:

If your company is not authenticated and you have permission to submit the authentication application, you may be prompted and guided to authenticate your company by submitting the application after login.

  1. Go to Me > Authenticate Now.
  2. Review and edit the company information already filled in and set other required information, such as company name, address, city, etc.

    Note:

    If your country/region is in Australia (continent), you should also enter your security license number and contact name.

  3. Select the distributor if you have bought Hikvision products.

    Note:

    This information is displayed and required only when your company type is the installer, system integrator, or alarm receiving center (ARC).

  4. Tap to upload a picture (e.g., business license and business card) as evidence.

  5. Tap Authenticate Now.

    The application information will be sent.

    Note:

    After your application is approved, you will be notified with push notifications and emails.