Apply for Device Permission

After handing over a site to the customer, if you need to view the live view or playback of device(s) added to the site or configure the device(s) added to the site, you can apply for the permission accordingly from the customer.

1. Tap Site in the bottom to enter the site list page.
2. Tap a site to enter the site details page.
   Note:

   You can either apply for permission for one device (refer to Step 3) or apply for permission for multiple devices(refer to Step 4).

3. Optional: Apply for permission for one device.
   1. Tap a device to enter the device details page.
   2. In the Available Permission area, tap beside Configuration, Live View, or Playback to enter the Set Permission page.
   3. Set the validity period for the permission.
   4. Optional: Enter the remarks.
   5. Tap OK to send the application to the customer.

   If the customer approves your application, you will be able to view the live view, playback of the device and configure device.

4. Optional: Apply for permissions for multiple devices.
   1. Tap Manage Permission on the top.
   2. Select the needed permissions (Configuration, Live View, and Playback) and set the validity periods ((Permanent, 1 Hour, 2 Hours, 4 Hours, or 8 Hours) respectively for different devices.
      Note:

      You can tap Permission and Validity Period to batch set permissions and validity periods for all devices.

   3. Optional: Enter the remarks.
   4. Tap OK to send the application to the customer.

   If the customer approves your application, you will be able to view the live view, playback of the devices and configure devices.