Business Notifications

Device Management Invitations

Besides receiving the device management invitation from Hik-Connect users through an email, you can also receive it in the Business Notification on Hik-Partner Pro. After accepting the invitation, you will be able to manage the device on Hik-Partner Pro.

For details about accepting the invitation, refer to Accept a Device Management Invitation from Your Customer.

Site Sharing Notifications

Both the person who shares sites and the person who accepts site sharing (MSP/ISP) can view the notifications concerning site sharing.

For the person who shares sites, you can receive site sharing notifications involving the customers and/or the MSP/ISP. For example, when the MSP/ISP accepts or cancels the site sharing, when the customer cancels the site sharing authorization to you and/or the MSP, or when the customer modifies your and/or the MSP's device management permissions.

For MSPs, you can receive site sharing notifications involving the Installer and/or the customers. For example, when the Installer cancels the site sharing, when the Installer shares a site with you and modifies your device management permissions, when the customer cancels the site sharing authorization to you and/or the Installer, or when the customer modifies your and/or the Installer's device management permissions.

For ISPs, you can receive site sharing notifications involving the ARC. For example, when the ARC cancels the site sharing.

For details about accepting site sharing, refer to Accept Site Collaboration.

Device Installation Work Order Notifications

If an RMC from HikCentral ReGuard assigns a work order for device installation to you, a corresponding notification will be pushed to the Mobile Client. The notification shows the work order name, person who created it, and phone number. You can also tap the notification to handle the work order on the Mobile Client.

Figure 1 Work Order Notifications on Mobile Client

Site Manager Change

When site managers change, for example, sites are assigned to new managers or site assignments expire, the corresponding site managers will receive the notifications about the site manager changes.

Figure 2 Site Manager Change

Employee Joining Application

You can receive and view employees' company joining applications. Only those with employee management permission can approve/deny the applications.

Figure 3 Employee Joining Application

If the application is approved, you can assign a role to grant the permissions to them. By default, the role administrator is selected.

Figure 4 Select Role Upon Approving Employee Joining Application