en-US
Introduction
Target Audience
Entities in Hik-Partner Pro
Running Environment
Function Availability for Different Countries/Regions
Functions Only Available in Certain Regions
Regions Only With Support for Free Functions
Download the Mobile Client
Symbol Conventions
Account Management
Register by Hik-Connect Account
Register an Installer Admin Account
Manage Role and Permission
Invite Employee
Register an Installer Account With
or Without
an Invitation
Login
Edit Your Account Information
Become a Hik-Partner Pro User After Product Upgrade
Company Management
Manage Company Information
Authenticate Company
Merge Your Company with Another Company
Link Your Account to a Distributor
Hik-Partner Pro Mobile Client Overview
Site Management
Typical Transferred Site Scenario
Typical Tenant (Shared) Site Scenario
Site Page Introduction
Create Site Group
Add New Site
Add Existing Site
Assign Site to Installer
Hand Over Site by Transferring
Hand Over Site by Sharing
Apply for Site Authorization from Site Owner
Accept a Device Management Invitation from Your Customer
Site Collaboration
Site Collaboration During Handover
Accept Site Collaboration
Features Available to MSP/ISP on a Collaborated Site
Use SADP Tool for On-Site Configuration
Initialize NVR on LAN
Initialize Device on LAN (Except for NVR)
Batch Activate Devices
Add Channels to Activated NVR
Sort NVR Channels
Set Verification Method for Password Reset
Add Devices on LAN (via SADP Tool)
Reset Device Password via SADP Tool
Add Devices to Hik-Connect
Device Management
Batch Configure Devices on LAN
Batch Activate Devices and Assign IP Addresses for Them
Batch Link Channels to NVR and DVR
Create Templates for Setting Parameters
Batch Set Parameters for Devices
Add Device
Add Devices After Batch Configuring Them on LAN
Connect Offline Device to Network
Add Device by Scanning QR Code
Add Device by Entering Serial No.
Add Devices on LAN (via SADP Tool)
Add Device by IP Address or Domain Name
Synchronize Devices with Hik-Connect Account
Add Devices Without Support for the Hik-Connect Service
Activate the Health Monitoring Service
Manage Device Permission
Apply for Device Permission
Release the Permission for Devices
Move Devices
Linkage Rule and Exception Rule
Add Linkage Rule
Add Exception Rule
Enable Device to Send Notifications
Reset Device Password
Enable Remote Log Collection
Manage Security Control Panel
Control AX PRO and AX HYBIRD PRO
Configure AX PRO and AX HYBIRD PRO
Batch Arm/Disarm AX PRO and AX HYBRID PRO
Batch Configure AX PROs
Alarm Receiving Center (ARC) Service
View Video
View Live Video
Play Back Video Footage
Network Switch Management
Network Switch Operations
Network Topology
Other Management
Upgrade Device
Batch Upgrade Devices on LAN
Unbind a Device from Its Current Account
Configure DDNS for Devices
Remote Configuration
Health Monitoring
View Status of Devices on All Sites
View Status of Devices on One Site
Send Reports Regularly
Network Topology
Notification Center
Business Notifications
Exception Center
System Messages
Marketing News
Products & Quotation
Products
View and Search Products
Compare Products
Create Quote for Customer
Promotions & eCoupons
Sell-Out Promotion
Submit Intentions
Manage My Intentions
(Distributors) Manage My Promotions
eCoupons
Claim eCoupons
(Distributors) Verify eCoupons
Value-Added Services
View and Purchase Value-Added Services
View and Manage My Services
Manage Cloud Storage
Set Cloud Storage for Hik-ProConnect Box
Set Cloud Storage for NVR
Set Cloud Storage for DVR
Network Test
Activate or Renew Service for a Channel
Co-Branding
Support
Submit Support Cases and Case Management
Submit Hardware Product Case
Submit Software Product Case
Submit Hik-Partner Pro Case
Submit Device Password Reset Case
Submit Dedicated Customer Service Case
Submit Device Unbinding Case
View and Handle Case Records
Return Material Authorization
Submit RMA Requests
View and Handle RMA Requests
Find Repair Stations
Incentives
Partner Program
Submit and Manage Program Applications
Manage My Agreements
Rewards Store
Legal Information
Hik-Partner Pro Mobile Client
Search
Device Management
Batch Configure Devices on LAN
Add Device
Activate the Health Monitoring Service
Manage Device Permission
Move Devices
Linkage Rule and Exception Rule
Reset Device Password
Enable Remote Log Collection
Manage Security Control Panel
Alarm Receiving Center (ARC) Service
View Video
View Live Video
Play Back Video Footage
Network Switch Management
Other Management
View Video
You can view the live video and the recorded video footage of the added encoding device(s).