Synchronize Devices with Hik-Connect Account

You can synchronize the devices, including devices shared by others and the ones added by you, in your Hik-Connect account with those in the Hik-Partner Pro account to provide better device management and maintenance services to your customers.

  1. Go to logging into Hik-Connect page.

    • Tap Site > Device Synchronization.

    • Tap Me > Link With Hik-Connect Account > Link With Account / .

    • Tap Account Linking or More > Tools > Account Linking / .

  2. Log in to your Hik-Connect account.
    Note:

    • Check Get Your Account and Device Information to allow Hik-Partner Pro to acquire necessary information for device synchronization.

    • Check Authorize Automatic Device Synchronization from Your Account to the Current Hik-ProConnect Account to link your Hik-Connect account with your Hik-Partner Pro account. After linking, devices newly added to Hik-Connect will be synchronized automatically to Hik-Partner Pro for device management.

  3. Tap Authorize and Login.
  4. Select the devices you want to synchronize and tap Next.
  5. Configure Sites for the devices.
    1. Tap Site Time Zone to set the default time zone for Sites.
    2. Tap My Devices or Others' Devices.
    3. Tap Assign Site to select device allocation mode.
      Auto Allocate to Sites

      For My Devices, this will create different Sites by the names of the accounts that you share devices with, and then allocate devices to these Sites accordingly.

      For Others' Devices, this will create different Sites by the name of the accounts that share devices to you, and then allocate devices to these Sites accordingly.

      Same Site

      Allocate all devices to a single Site named by your Hik-Connect account.

    4. View and edit the configurations of each Site. Tap on each Site to view or edit information such as Site name, time zone, devices to be synchronized, and device permissions.
    5. Tap Finish to save the settings.
  6. Tap Synchronize to start device synchronization.
    Note:

    • For Others' Devices, the platform will send an application to the belonging accounts for device authorization. You will obtain device permissions and be able to configure, operate, and manage these devices in Hik-Partner Pro upon approval.

    • After synchronization, you can still manage the devices in your Hik-Connect account and access Hik-Connect services.

  7. Optional: If you have authorized automatic device synchronization, view the linked account(s) and tap > Unlink to unlink an account if needed.

    • On the Home page, go to Account Linking or More > Tools > Account Linking.

    • Tap Me > Link With Hik-Connect Account.