Account Management

There are two types of accounts: Installer Admin and Installer. Each company has only one Installer Admin account but can have multiple Installer accounts.

Installer Admin

The Installer Admin has full access to the functions in the system. Usually, the Installer Admin can be the manager of the installation company.

Installer

Installers are "sub-accounts" to the Installer Admin and are controlled by permission for what they can do. For example, they may only be able to manage the sites that are assigned to them. Usually, the Installers are the employees of the installation company.

The installation company should first register an Installer Admin account to create a company, and then employees can be invited to register Installer accounts, or can register Installer accounts without invitation by applying to join existing companies on registration.

The flow chart of the whole process is shown as follows.

Figure 1 Flow Chart of Account Management

• Register an Installer Admin Account: You should first register an Installer Admin account before accessing any functions of Hik-Partner Pro. For details, refer to Register an Installer Admin Account.

• Set Role and Permission (Optional): Before adding an employee to the system, you can create different roles with different permissions for accessing system resources. There are also three predefined roles. For details, refer to Manage Role and Permission.

• Invite Employees (Optional): You can invite employees to register Installer accounts and assign different roles to employees to grant the permissions to them. For details, refer to Invite Employee.

• Register Installer Accounts With or Without Invitations: The employees can accept invitations to register Installer accounts, or register Installer accounts without invitations to apply to join existing companies. For details, refer to Register an Installer Account With or Without an Invitation.