Register an Installer Admin Account

The Installation company should register an Installer Admin account before accessing any functions of Hik-Partner Pro.

1. Tap to start the Mobile Client.
2. If you start the Mobile Client for the first time, select the your country/region of your company and then tap OK.
   Note:

   You cannot change the selected country/region after registration.

3. In the Login page, tap Register to register an account.
   Note:

   If your account has been registered, you can tap Log In to log in to Hik-Partner Pro. For details about login, refer to Login.

4. Select your identity and service provider type (installer, system integrator, distributor, reseller, alarm receiving center (ARC), or OEM).
   Note:

   For details about the identities and service provider types, refer to Entities in Hik-Partner Pro.

5. Select whether you are to register by email or by phone number.
   Note:

   In some countries/regions, only registration by email is supported.

6. Register an account.
   1. Set your name (first name and last name), company name, email, phone number, verification code (for verifying the email address) / SMS code (for verifying the phone number), and password.
      Note:

      We highly recommend you to create a strong password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

   2. Check I agree to Hikvision OneHikID's Privacy Policy. if you accept the details in the Privacy Policy.
   3. Tap Register.
   Note:

   If there are existing companies with names similar to the company name you just entered, these companies will be listed and displayed so that employees can select and join their companies to register Installer accounts without invitation (refer to Register an Installer Account With or Without an Invitation for details). If you are to register an Installer Admin account and create a company, tap Create Company to continue registering an Installer Admin account.

   You will be prompted that you have registered successfully, and the Company Authentication page will pop up.

7. Tap Authenticate Now or Later to enter either of the following processes.

   • Tap Authenticate Now to submit the company authentication application.

     1. Set the required information and review the information already filled in (company name, address, email, phone, etc).

        Note:

        For details, refer to Authenticate Company.

     2. (Optional) Check I would like to receive marketing information about services and activities from Hik-Partner Pro via emails. I understand that I can unsubscribe at any time.

        Note:

        • If the subscription succeeded, you will receive a confirmation email in a few minutes. You can unsubscribe by clicking the URL in the email if needed.

        • After the subscription, we will send emails about the latest product introduction, service introduction, questionnaires, and special offers, to the email address which is used for your account registration.

     3. Check I agree to the Terms of Service and Privacy Policy if you accept the details in the agreements.

     4. Tap Confirm to submit the application and enter Hik-Partner Pro.

   • Tap Later to go to the Complete Information page.

     1. Set the required information (address, etc.).

     2. (Optional) Check I would like to receive marketing information about services and activities from Hik-Partner Pro via emails. I understand that I can unsubscribe at any time.

        Note:

        • If the subscription succeeded, you will receive a confirmation email in a few minutes. You can unsubscribe by clicking the URL in the email if needed.

        • After the subscription, we will send emails about the latest product introduction, service introduction, questionnaires, and special offers, to the email address which is used for your account registration.

     3. Check I agree to the Terms of Service and Privacy Policy if you accept the details in the agreements.

     4. Tap Confirm to enter Hik-Partner Pro.

   Note:

   If you tap Cancel, the Company Authentication page will still pop up after you log in to the new account.