Add Device by IP Address or Domain Name

If you know the IP address or domain name of a device, you can add it to Hik-Partner Pro by specifying its IP address/domain name, user name, password, etc. Once a device is added in this way, you can generate a QR code containing the device information. After completing device setup, you can share the QR code to your customer. And then your customer can scan the QR code via the Hik-Connect Mobile Client to add the device to her/his Hik-Connect account.

Make sure the devices you are going to use are correctly installed and connected to the network as specified by the manufacturers.

Note:

  • Devices added in this method do NOT support the device handover process. If you need to hand over a device to your customer after completing the device setup work, please add it in one of the following two methods: Add Device by Scanning QR Code and Add Device by Entering Serial No..

  • Only encoding devices mapped in WAN support this function.

  • Ask your customers to download or update the Hik-Connect Mobile Client (V 4.15.0 or later). You can send the QR code or download link shown in the banner on the Home page to them.

  1. Enter the adding device page.

    • Tap Add in the Site & Device area on the Home page.

    • Tap Site on the bottom, and then tap Add Device above the site list.

    • Tap Site on the bottom, tap a site to enter its details page, and tap Add Device or > Add Device.

    • Tap in the upper-left corner on the Home or Site page.

  2. Tap Add Device Manually > IP/Domain.
  3. Enter the device name, device's IP address, port number, user name, and password.
  4. Tap Add to Site to select a site to which the device will be added.
    Note:

    • If you have selected the site in Step 1, skip this step.

    • You can add the device to an existing site, or tap Add New Site to add the device to a new site.

  5. Tap Add.
    CAUTION:

    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  6. Optional: Perform the following operations.

    Operations

    Description

    Edit Device Information

    For devices added by IP/Domain, if the device's information changed, or a network exception occurs, you can edit its information accordingly.

    Enter a device page, and tap IP/Domain to edit the device's name, IP address, port number, user name, or password, and then tap Save.

    Generate Device QR Code

    1. On the top right of a device page, tap > Generate QR Code to open the Generate QR Code window.

    2. (Optional) Enter the password to encrypt the QR code, and then tap Next.

      Note:

      It is highly recommended that you encrypt the device QR code for security reasons.

    3. Tap Save to save the generated QR code to your phone.

    Set Type for Unknown Device

    If the Hik-Partner Pro cannot recognize a device's type after you add it, you can manually set a device type for it.

    1. Enter a device details page, tap of the Device Type to enter the Device Type page.

    2. Select a type for the device.

    You can edit it again after the selection.

    Delete Device

    On the device page, tap > Delete Device.