View Live Video

By Hik-Partner Pro Mobile Client, you can view live view of managed cameras and perform related operations.

Tap to start live view of the latest 5 minutes of an encoding device. During live view, you can perform PTZ control (except Pattern), enable wiper to clean the camera lens, and tap High Definition to switch image quality. For devices added by Hik-Connect Service without configuring DDNS, the live view will work for up to five minutes; for devices added by IP/Domain Name and devices added by Hik-Connect Service with DDNS configured, the live view duration is not limited.

Note:

  • If Image and Video Encryption has been enabled for the device on the Hik-Connect mobile client, you are required to enter the device verification code before starting live view. If you don't know the device verification code, ask the end user for it. For details about Image and Video Encryption, see Hik-Connect Mobile Client User Manual.

  • Please inform your end users to download or update the Hik-Connect Mobile Client (V 4.15.0 or later). You can send the QR code or download link shown in the banner on the Home page of Portal to them.

  • For those who have no permission for live view: If you are on site, tap I Am at the Site in the pop-up window of no-permission prompt, to connect your mobile phone to the same Wi-Fi with the encoding device and log into the device to start live view; if you are off site, tap Apply for Permission in the pop-up window to apply for permission for live view. See details in Apply for Device Permission.

  • Make sure the device is online, otherwise the function cannot be used.