Introduction

Hik-Partner Pro is a convergent, cloud-based security solution that helps manage services for your customers and expand your business by subscription offers. You can monitor the system health status of your customers' sites (even resolving problems) remotely, using a simple and reliable platform. Hik-Partner Pro solution enables you to customize security solutions for customers with fully-converged Hikvision devices, covering video, intrusion, access, intercom, and more.

Hik-Partner Pro solution provides different ways/clients for service providers' customers.

Table 1 Client Description

Client

Description

Hik-Partner Pro Portal

Portal for Installer Admin and Installers logging into Hik-Partner Pro to manage the security business, such as permission and employees management, site management, device management, project registration, product selection, Hikvision product order management, solution search, and devices health monitoring, etc.

Hik-Partner Pro Mobile Client

Mobile Client for service providers logging into Hik-Partner Pro to manage site, apply for site information management permission from end user, manage and configure the devices, manage RMAs (Return Material Authorization) requests, create quotations, etc.

Hik-Connect Mobile Client

Mobile Client for customers to manage their devices, accept the site handover from the service provider as the site owner, approve the Installer's application of site information management permission, etc.

Hik-Connect Portal

Portal for customers to manage their employees' access level and attendance data after you set an attendance system for them via the Hik-Partner Pro Portal.

HikCentral Connect Portal

Portal for customers to manage resources, configure and use video management, on-board monitoring, alarm detection systems, etc.

HikCentral Connect Mobile Client

Mobile Client for customers to use video management, on-board monitoring, and alarm detection systems, such as live view, playback, driving monitoring, and track playback.

HikCentral ReGuard Web Client

Web Client for service providers to configure parameters for video alarm receiving center and manage work orders or statistics reports.

HikCentral ReGuard Control Client

Control Client for service providers to perform alarm monitoring, virtual guard, investigation and search, and so on.