Regions Only With Support for Free Functions

Account Management

• Register an Installer Admin Account

• Manage Company Information

Site Management

• Add New Site

• Add Existing Site

• Hand Over Site by Transferring

• Apply for Site Authorization from Site Owner

• Site Collaboration

Device Management

• Add Device

  • Add Device by Scanning QR Code

  • Add Device by Entering Serial No.

  • Add Device by IP Address or Domain Name

• Apply for Device Permission

• Release the Permission for Devices

• Synchronize Devices with Hik-Connect Account

• Enable Device to Send Notifications

• Upgrade Device

• Batch Upgrade Devices on LAN

• Configure DDNS for Devices

• Manage AX PRO Security Control Panel (Hereafter Simplified as AX PRO)

  • Control AX PRO and AX HYBIRD PRO

  • Configure AX PRO and AX HYBIRD PRO

  • Batch Configure AX PROs

  • Batch Arm/Disarm AX PRO and AX HYBRID PRO

• Remote Configuration

• Reset Device Password

• Unbind a Device from Its Current Account

• Network Switch Management

Video

• View Live Video

• Play Back Video Footage

Tool

Use Tools Including:

• Disk Calculator

• NVR Channel Calculator

• Focal Length Calculator

• Bandwidth Calculator

• On-Site Batch Upgrade

• Account Linking (Link with Hik-Connect Account)

• Batch Device Search

• Search for Important Firmware Update

• On-Site Config

• Remote Batch Config

• Batch Arm/Disarm

Products

• View and Search for Products (See View and Search Products)

• Compare Products (See Compare Products)

Explore

• View, Search, Like, Share, and Comment on Feeds, and Add to Favorites

• View, Search, Like, Share, and Comment on How To, and Add to Favorities

• View, Search, Like, Share, and Comment on Videos, and Add to Favorities

• Register for and Participate in Events

Incentive

Support

• Tutorial Center

• Chatbot

• Case

  • #GUID-4BFA050C-8902-40FD-A949-EEF3D6C6878C

  • View and Handle Case Records

• Feedback

• How To

• Contact Us

• RMA (Return Materials Authorization)

  • Submit RMA Requests

  • View and Handle RMA Requests

  Note:

  This function is only available for accounts of authenticated channel partners.

Africa

Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo(Brazzaville), Congo(Kinshasa), Cote D'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Guinea, Guinea-Bissau, Liberia, Madagascar, Malawi, Mali, Mayotte, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, Tanzania, Togo, Uganda, Zambia, Zimbabwe

Asia

Japan, Taiwan (China)