Invite Employee

Installer Admin and Installer with the role permission for managing account and role can invite employees to manage resources in the system.

Note:

For countries and regions only with support for free functions, inviting employee is not supported. For details about these countries, see Regions Only With Support for Free Functions.

  1. Tap Me > Company Management > Employee.
  2. Tap in the upper-right corner of the Employee page to open the Add Employee page.
  3. Enter the email of the to-be-invited employee.
  4. Select a role for the employee.
    Note:

    You can tap in the upper-right corner of the Select Role page to create a new role. For details about managing roles, refer to Manage Role and Permission.

    The permissions of the role will be displayed.

  5. Tap Add.

    The invited employee will receive an email delivering a link in the entered email box. The employee needs to tap the link to register an account, after which the employee's information will be displayed in the employee list.

    Note:

    If you invite the employee via your OneHikID account, and if the Hik-ProConnect account of the to-be-invited employee has not been upgraded to the OneHikID account, the to-be-invited employee needs to upgrade the account according to the instructions on the interface.

  6. Optional: Perform the following operations after adding employees.
    Option Description

    Enable/Disable Employee

    Set the switch to on or off to enable or disable the employee account.

    Note:

    • Once disabled, the employee cannot log in to the system via this account.

    • You cannot disable your own account and the Installer Admin account.

    Remove Account Limits
    Note:

    • The status of employees is limited by default and some operations are unavailable to them such as creating sites, adding devices, viewing records in the Employee Efficiency Statistics module, and viewing operation logs.

    • Installer Admin and Installers with employee management permission can remove account limits for employees, which requires the employee account add-on for each employee. See details in View and Purchase Value-Added Services.

    Tap an employee to open the Employee Details pane, tap the account limit message on the top, and tap Remove Limit on the pop-up.

    Delete Employees

    Tap in the upper-right corner and select the added employee(s) to delete them.

    Note:

    • You cannot delete your own account, the Installer Admin account and the Site Manager account.

    • If the employee has not merged account data or become a Hik-Partner Pro user, you cannot delete their account. Refer to Become a Hik-Partner Pro User After Product Upgrade for details.

    View Employee Details

    In the employee list, you can view the employee's contact number, email address, role permissions, and numbers of sites and devices the employee managed.

    Edit Role Assigned to Employee

    Tap an employee to open the Employee Details pane and tap in the role field to enter the Select Role page. Then you can tap to add a new role or select another role for the employee.

    Note:

    You cannot edit roles assigned to your own account and the Installer Admin account.

    View Sites Managed by Employee

    Tap numbers of sites and devices in the employee list or tap an employee to open the Employee Details page to view the list of all sites managed by the employee. You can tap a site to view the site details.

    Note:

    The above operation is supported only when the employee has site(s) to be managed.