Restore Device's Default Password

Restore Device's Default Password

For some encoding devices with old firmware version, if you forgot the password you use to access the online device, you can restore the device's default password through the system and then you must change the default password to a stronger one for better security.

  • Make sure the devices (cameras, DVR, etc.) you are going to use are correctly installed and connected to the network as specified by the manufacturers. Such initial configuration is required in order to be able to connect the devices to the HikCentral Professional via network.

  • The devices should be activated. Refer to Create Password for Inactive Device(s) for detailed operations about activating devices.

Perform this task when you need to restore the device's default password.

  1. Click Physical View > Encoding Device to enter the Encoding Device Management page.

    The detected online devices list in the Online Device area.

  2. In the Online Device area, view the device status (shown on Security column) and click in the Operation column of an active device.

    A dialog with security code pops up.

  3. Enter the security code and restore the default password of the selected device.
    Note:

    Contact our technical support to obtain a security code.

You must change this default password to better protect against security risks, such as the unauthorized access by others to the product that may prevent the product from functioning properly and/or lead to other undesirable consequences.

CAUTION:

The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

Restore Device's Default Password

For some encoding devices with old firmware version, if you forgot the password you use to access the online device, you can restore the device's default password through the system and then you must change the default password to a stronger one for better security.

  • Make sure the devices (cameras, DVR, etc.) you are going to use are correctly installed and connected to the network as specified by the manufacturers. Such initial configuration is required in order to be able to connect the devices to the HikCentral Professional via network.

  • The devices should be activated. Refer to Create Password for Inactive Device(s) for detailed operations about activating devices.

Perform this task when you need to restore the device's default password.

  1. Click Physical View > Encoding Device to enter the Encoding Device Management page.

    The detected online devices list in the Online Device area.

  2. In the Online Device area, view the device status (shown on Security column) and click in the Operation column of an active device.

    A dialog with security code pops up.

  3. Enter the security code and restore the default password of the selected device.
    Note:

    Contact our technical support to obtain a security code.

You must change this default password to better protect against security risks, such as the unauthorized access by others to the product that may prevent the product from functioning properly and/or lead to other undesirable consequences.

CAUTION:

The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.