Cancel Card Loss

Cancel Card Loss

If the lost card is found, you can cancel the card loss for the person. After that, the card's access level will be active and the original biometric credentials (such as fingerprints and profile) will be linked to this card again.

The person has the card reported card loss and has no temporary card.

  1. Click Person > Person List.
  2. Optional: Click to search the person you want to report card loss for.
  3. Click the name in the added person list to enter editing person information page.
  4. In the Card area, move the cursor on the found card and click .
    Figure 1. Cancel Card Loss
  5. Click OK to confirm the operation.
  6. Click Save.

Cancel Card Loss

If the lost card is found, you can cancel the card loss for the person. After that, the card's access level will be active and the original biometric credentials (such as fingerprints and profile) will be linked to this card again.

The person has the card reported card loss and has no temporary card.

  1. Click Person > Person List.
  2. Optional: Click to search the person you want to report card loss for.
  3. Click the name in the added person list to enter editing person information page.
  4. In the Card area, move the cursor on the found card and click .
    Figure 1. Cancel Card Loss
  5. Click OK to confirm the operation.
  6. Click Save.