If the person cannot find his/her card, you can report the card loss so that the related access level will be inactive.

1. Click Person > Person List.
2. Optional: Click to search the person you want to report card loss for.
3. Click the name in the added person list to enter editing person information page.
4. In the Card area, move the cursor on the lost card and click .
   Figure 1. Report Card Loss
5. Click OK to confirm the operation.
6. Click Save.

   After reporting card loss, the access levels of this card will be inactive. However, the biometric credentials (such as fingerprints or faces) linked with this lost card can still be active after linking them to a temporary card.