Add a Visitor

Add a Visitor

Before a visitor comes, you should register for her/him in the system by entering visitor information. Then, the visitor can check in by her/his biometrics (including fingerprint and face picture) or QR code, and will be able to access the predefined doors and floors.

  1. Enter the Visitor module.
  2. Click Visitor Registration > Register to enter the Register page.
  3. Set the basic information for the visitor, including name, profile, skin-surface temperature, and license plate number.
    Note:
    • For visitors who often come, you can click Select to show visitors that have checked out and quickly find them.

    • You can set the visitor profile by 3 different ways: collecting a face picture from device, take a picture by the camera of the running computer, and upload a picture saved in the running computer.

    Figure 1. Register Page
  4. Switch More on to set more visitor information, including ID type, ID No., gender, visitor group, phone, email, etc.
    Note:

    If the ID No. already exists in the Visitor List, the visitor's basic information and credentials will be filled in automatically. It is recommended to enter an ID No. which is the unique identifier of visitors to ensure accurate and quick retrieval.

  5. Set the access information for the visitor, including visitee, visit time, visit reason, card, access group, etc.
    Note:

    You can click Select to select an existing person as the visitee.

    Card

    Issue a card to the visitor to assign the card number to the visitor. You can enter the card number manually, or swipe a card on the card enrollment station, enrollment station, or card reader to get the card number, and then issue it to the visitor.

    1. Click in the Card field.

    2. Place the card that you want to issue to this visitor on the card enrollment station, enrollment station, or on the card reader and the card number will be read automatically. Or you can enter the card number manually.

      Note:

      You can click Card Issuing Settings to set the issuing parameters.

    Figure 2. Card Number Read
    Note:

    No more than 1 card can be issued to one visitor.

    Valid Times for Visit

    The maximum times a visitor can enter/exit certain doors by QR code authentication. For example, if you set 5 for visitor, the visitor can enter/exit the authorized doors for up to 5 times by QR code authentication.

    Access Group

    Select access groups for the visitor in the Group Name frame.

    Note:
    • If you have configured a default access group, the visitor will be related to the default access group. You can click Configuration to add another access group or select other access groups. See Add Access Group for Visitors for details about how to configure a default access group.

    • If you click a group name, its access level will appear in the Access Level frame. You can hover the cursor on the access level to view the access point and schedule template of the access group.

    Extended Access

    If you check Extended Access, the visitor will be granted more time to pass through doors which have been configured with extended open duration when he/she accessing door. Use this function for the persons with reduced mobility.

    Set Profile as Face Credential

    A face picture is required to be uploaded if you check this function.

    Fingerprint

    System provides three ways to collect fingerprint: via a USB fingerprint recorder, via an enrollment station or via a fingerprint and card reader.

    Click Configuration to set the collection mode as follows.

    USB Fingerprint Recorder

    Collect fingerprint via a USB fingerprint recorder connected to the computer running the Web Client, which is plug-and-play and does not require any settings. This mode is suitable for face-to-face scenario that the person and the system administrator are in the same location.

    After connecting the fingerprint recorder to your computer, click , place and lift your fingerprint on the recorder following the prompts and it will collect your fingerprint automatically.

    Enrollment Station

    You need to specify the device IP address, port number, user name and password to access the enrollment station. Then click +, place and lift your fingerprint on the device and it will enroll your fingerprint automatically.

    Fingerprint and Card Reader

    Collect fingerprint via the fingerprint scanner of an access control device or a video intercom device which is managed in the system. This mode is suitable for non-face-to-face scenario that the person and the system administrator are in different locations.

    Select an access control device or a video intercom device from the managed device list.

    Click , place and lift your fingerprint on the selected fingerprint and card reader following the prompts and it will collect your fingerprint automatically.

    Figure 3. Fingerprint Recorded
    Note:

    No more than 1 fingerprint can be collected for one visitor.

  6. Click Add to add the visitor and go back to the Person Registration page; click Add and Continue to save the settings and continue to add another visitor.
  7. Optional: Perform the following operations after adding a visitor.
    Option Description

    Export All Visitors

    Click Export All on the top of the registered visitor list to export all registered visitors to the computer as a file.

    Note:

    You will be required to set a password for the exported file for security. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

    Visitor Check-out

    Click in the Operation column to check out for the visitor.

    Edit Visitor Information

    Click in the Operation column to edit the added visitor's information.

    Download Visitor QR Code

    Click in the Operation column to download a QR code for the visitor. You can print it for the visitor's check-in.

You can view the added visitors in the Visitor List. For details, see View and Delete Visitors in Visitor List.

Add a Visitor

Before a visitor comes, you should register for her/him in the system by entering visitor information. Then, the visitor can check in by her/his biometrics (including fingerprint and face picture) or QR code, and will be able to access the predefined doors and floors.

  1. Enter the Visitor module.
  2. Click Visitor Registration > Register to enter the Register page.
  3. Set the basic information for the visitor, including name, profile, skin-surface temperature, and license plate number.
    Note:
    • For visitors who often come, you can click Select to show visitors that have checked out and quickly find them.

    • You can set the visitor profile by 3 different ways: collecting a face picture from device, take a picture by the camera of the running computer, and upload a picture saved in the running computer.

    Figure 1. Register Page
  4. Switch More on to set more visitor information, including ID type, ID No., gender, visitor group, phone, email, etc.
    Note:

    If the ID No. already exists in the Visitor List, the visitor's basic information and credentials will be filled in automatically. It is recommended to enter an ID No. which is the unique identifier of visitors to ensure accurate and quick retrieval.

  5. Set the access information for the visitor, including visitee, visit time, visit reason, card, access group, etc.
    Note:

    You can click Select to select an existing person as the visitee.

    Card

    Issue a card to the visitor to assign the card number to the visitor. You can enter the card number manually, or swipe a card on the card enrollment station, enrollment station, or card reader to get the card number, and then issue it to the visitor.

    1. Click in the Card field.

    2. Place the card that you want to issue to this visitor on the card enrollment station, enrollment station, or on the card reader and the card number will be read automatically. Or you can enter the card number manually.

      Note:

      You can click Card Issuing Settings to set the issuing parameters.

    Figure 2. Card Number Read
    Note:

    No more than 1 card can be issued to one visitor.

    Valid Times for Visit

    The maximum times a visitor can enter/exit certain doors by QR code authentication. For example, if you set 5 for visitor, the visitor can enter/exit the authorized doors for up to 5 times by QR code authentication.

    Access Group

    Select access groups for the visitor in the Group Name frame.

    Note:
    • If you have configured a default access group, the visitor will be related to the default access group. You can click Configuration to add another access group or select other access groups. See Add Access Group for Visitors for details about how to configure a default access group.

    • If you click a group name, its access level will appear in the Access Level frame. You can hover the cursor on the access level to view the access point and schedule template of the access group.

    Extended Access

    If you check Extended Access, the visitor will be granted more time to pass through doors which have been configured with extended open duration when he/she accessing door. Use this function for the persons with reduced mobility.

    Set Profile as Face Credential

    A face picture is required to be uploaded if you check this function.

    Fingerprint

    System provides three ways to collect fingerprint: via a USB fingerprint recorder, via an enrollment station or via a fingerprint and card reader.

    Click Configuration to set the collection mode as follows.

    USB Fingerprint Recorder

    Collect fingerprint via a USB fingerprint recorder connected to the computer running the Web Client, which is plug-and-play and does not require any settings. This mode is suitable for face-to-face scenario that the person and the system administrator are in the same location.

    After connecting the fingerprint recorder to your computer, click , place and lift your fingerprint on the recorder following the prompts and it will collect your fingerprint automatically.

    Enrollment Station

    You need to specify the device IP address, port number, user name and password to access the enrollment station. Then click +, place and lift your fingerprint on the device and it will enroll your fingerprint automatically.

    Fingerprint and Card Reader

    Collect fingerprint via the fingerprint scanner of an access control device or a video intercom device which is managed in the system. This mode is suitable for non-face-to-face scenario that the person and the system administrator are in different locations.

    Select an access control device or a video intercom device from the managed device list.

    Click , place and lift your fingerprint on the selected fingerprint and card reader following the prompts and it will collect your fingerprint automatically.

    Figure 3. Fingerprint Recorded
    Note:

    No more than 1 fingerprint can be collected for one visitor.

  6. Click Add to add the visitor and go back to the Person Registration page; click Add and Continue to save the settings and continue to add another visitor.
  7. Optional: Perform the following operations after adding a visitor.
    Option Description

    Export All Visitors

    Click Export All on the top of the registered visitor list to export all registered visitors to the computer as a file.

    Note:

    You will be required to set a password for the exported file for security. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

    Visitor Check-out

    Click in the Operation column to check out for the visitor.

    Edit Visitor Information

    Click in the Operation column to edit the added visitor's information.

    Download Visitor QR Code

    Click in the Operation column to download a QR code for the visitor. You can print it for the visitor's check-in.

You can view the added visitors in the Visitor List. For details, see View and Delete Visitors in Visitor List.