Forget Password via PC Web

If you forget the password when logging in, you can change the password by email address or security questions.

On the login page, click Forget Password.

Select Verification Mode.

Security Question Verification

Answer the security questions.

E-mail Verification

1. Scan the QR code via mobile device.

2. You will receive a verification code within 5 minutes in your reserved email.

3. Enter the verification code into the verification code field to verify your identification.

Click Next, create a new password and confirm it.