Review Visitor Reservations

If you have enabled self-service reservation when you set visitor self-service reservation parameters, after the visitors reserve, their information will be displayed on the Visitor to Be Approved page. You should review their information to approve or reject the reservations. After approving, they will be added to the target visitor group.

Figure 1 The Permission for Reviewing Reservations

1. On the top left of the Web Client, select > Passing Management > Visitor > Visitor Reservation.
   Note:

   • If there are visitors to be approved, the number of the to-be-approved visitors will be displayed.

     Figure 2 The Number of The To-Be-Approved Visitors

   • You can only review the visitors reserved via the QR code you generated for self-service reservation, which allows different users to manage their own visitors independently. See Set Self-Service Reservation Parameters for details.

2. Click To Be Reviewed on the top to enter the following page.

   On the page, you can view the information of the to-be-approved visitors, such as their companies and whether their attributes match entities in the watch list.

   Figure 3 Visitor To Be Approved
3. Optional: Click to filter reserved visitors by name, ID, status, etc. to quickly find your wanted visitors.
4. Review the displayed visitor information and verify them.

   Option	Description
   Approve Self-Service Reserved Visitor Information	If the self-service reserved visitor information conforms to the rules and regulations of your company or organization, approve the information to add the visitors into the platform. Select one or more reserved visitors, and click Approve to approve the visitor(s).
   Reject Self-Service Reserved Visitor Information	If the self-service reserved visitor information does not conform to the rules and regulations of your company or organization, reject the visitor and tell the visitor to reserve again with right information. Select one or more reserved visitors, and click Reject to reject the visitor(s).
   Delete Self-Service Reserved Visitor Information	Select one or more reserved visitors, and click Delete to delete the visitor(s) from the list. You can also hover the cursor on Delete and click Delete All to delete all visitors from the list.

   Note:

   Approved visitors will be added to the target visitor group; rejected ones will not be added to the target visitor group, but they will stay in the Visitors to be Reviewed list.