Watch List Management

You can use the watch list to monitor special visitors for security or other purposes.

What is the Watch List

The watch list contains entities (individual visitors, companies, or countries/regions) that need to be monitored in the visitor reservation or check-in process.

Different from the visitor blocklist, which only contains visitors whose visits are denied in any case, the watch list can contain both the unwanted entities and ones that deserve preferential treatment.

How the Watch List Works

The platform can detect whether a visitor registered in the reservation or check-in process has attributes (e.g., name, ID, company, and country/region) that match entities in the watch list. When entities are matched, the Entities in Watch List Matched window will pop up.

In this case, if the visitor is unwanted, you can reject the reservation or check-in directly on the pop-up window; if the visitor deserves preferential treatment, you can approve the reservation and notify related personnel, so that they can prepare corresponding work beforehand for the visitor.

Figure 1 The Entities in Watch List Window