View Visitor Information

You can view all checked-in visitors (including those who have checked out) in the visitor list and perform related operations such as adding visitors to the blocklist.

On the top left of the Web Client, select > Passing Management > Visitor > Visitor Information to view the list of all visitors.

You can perform the following operations on the Visitor Information page.

• Click on the top right to filter visitors by ID No., name, phone, company, skin-surface temperature, reservation/check-in time, and whether the visitor is in the blocklist.

  If you have set custom visitor attributes, you can click Select Additional Information to select additional information for the filtering. See Set Basic Parameters for details about how to set custom visitor attributes.

• Delete Visitor: Check one or more visitors and click Delete to delete the selected visitor(s). Or click > Delete All to delete all visitors.

  Note:

  After deleting the visitor's personal information, you can still search the visitor's visiting records in the Visitor List.

• Move Visitors to Blocklist: Select the visitors and click Move to Blocklist to move the selected visitors to the blocklist.

• Remove Visitors from Blocklist: Select the visitors and click Remove from Blocklist to remove the selected visitors from the blocklist.

• Move Visitor to Another Group: Check one or more visitors and click Move to move the selected visitor(s) into a different visitor group.

• Clear Visitor Information: When enabled, the platform will clear all visitors who did not check in during the time period which you specify by setting Not Checked In For.

• Reserve Again: For normal visitors who have checked out, you can click to make reservation for them again quickly without the need to set the visitors' existing basic information (e.g. visitor name, ID, fingerprint) again.

• Check In Again: For normal visitors who have checked out, you can click to check in them again quickly without the need to set the visitors' existing basic information (e.g., profile picture and fingerprint).

  Valid Times for Visit

  The times a visitor can enter/exit the area managed by the related access group after authentication. For example, if you enter 5 as the valid times and relate an access group for a door to the visitor, the visitor can enter/exit the door for 5 times. After 5 times of authentication, the visitor cannot enter/exit the door.