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Get Support & Incentives to Stay Connected with Hikvision

Hik-Partner Pro provides various features to help partners to get professional support and incentives for their businesses.

Features

Description

Related Roles

Online Support Cases

If you have any issues related to hardware, software, device password reset, etc., you can get professional help from our technical support via Online Support Case.

All

Return Material Authorization (RMA)

Return material authorization (RMA) is an arrangement in which installers can ship defected products back to distributors for an exchange or repair.

  • Installer

  • Distributor

Partner Programs

Partner programs are rebate and incentive programs that encourage resellers (DPPs) to sell products by offering rebates. Three parties are involved here: Hikvision, reseller (DPP), and distributor.

  • Reseller (DPP)

  • Distributor

Commissions

Distributors/resellers can earn commissions from successfully promoting value-added services of Hik-Partner Pro to their customers (e.g., installers). For installers, they can also get some discounts on purchasing the services.

  • Distributor/Reseller

Compensations

For distributors who keep a supply of products from Hikvision at a fixed price in advance, but later sell products at a lower price due to getting project support, you may apply for compensation online.

  • Distributor

Reward Points

Hik-Partner Pro provides a reward point system to reward your trust and support.

  • All

eCoupons

The eCoupons (quota eCoupons, cash eCoupons, and ratio eCoupons) can be used by buyers to get discounts when they purchase products.

  • Installer or Other Buyers

  • Reseller, Distributor, or Other Providers

Sell-Out Promotions

Sell-out promotions are activities that offer buyers discounts or free products when discount conditions are met.

  • Installer or Other Buyers

  • Reseller, Distributor, or Other Providers