The FAQ for indoor station is listed as follows.
Q: How to light up the screen? Why it doesn't work when I press the screen?
A: You can only press the unlock key to light up the screen.
Q: I connected multiple indoor station, but why only one indoor station screen can be light up?
A: Because all devices in same building use one power supply to save power. Therefore, only one indoor station is allowed to operate at the same time. If you would like to operate another indoor station, please wait for the first indoor station to screen off.
Q: Is there any way to light up more than one indoor station screen at the same time?
Setting the DIP 1 as ON without powering the indoor station with separate power adapter may lead to insufficient power to the whole system and other unpredictable problems.
Q: I configured indoor station and several indoor station, when calling from door station, only the main indoor station screen show the image, the extensions only give the ring sound but no image is shown on the screen, why?
A: All devices in same building use one same power supply in order to save power. Only main indoor station will show the image, but if you answer from indoor extension, the screen will light up and main indoor station screen will become off.
Q: There are some LED lights flashing on the right side of screen, what's the meaning of that?
|
Type |
Power |
In Use |
Mute (Do Not Disturb) |
Wi-Fi |
Reason |
Solution |
|---|---|---|---|---|---|---|
|
Rotary Switch |
Flashing |
Flashing |
OFF |
OFF |
Rotary Switch is wrong/conflict |
Check indoor station rotary switch |
|
Door Station |
Flashing |
OFF |
Flashing |
OFF |
Door station is offline |
Check wiring or rotary switch, whether have same building number as door station |
|
Distributor |
Flashing |
OFF |
OFF |
OFF |
Wiring abnormal |
Check the wiring between distributor and indoor station |
Q: How long will the indoor station screen keep ON? Can I change the duration?
A: The screen will be off after 5 s if no operation (including press the button, touch the screen, call from door station, remote unlock/Live view/Enable two-way audio from Hik-Connect APP. upgrade indoor station firmware from door station), considering the power saving we can't modify or extend the time duration.
Q: Why it prompts the live view failed when I click the camera icon?
A: The live view door station function is disabled by default, you can enable it from menu→advanced function→configuration→live view switch.