Search for Logs Stored on Device

You can search for the logs stored on encoding devices, security control devices, decoding device, access control devices, elevator control devices, network transmission devices, on-board device, and fire protection device.

  1. On the top, select > Basic Management > Maintenance.
  2. Select System Log > Device Logs on the left.
  3. Select a device type and select the device you want to search.
  4. Select the main event as Normal or Battery Information and check the sub event(s) to be searched for.
  5. Specify the time range of this search.
    Note:

    You can select Custom Time Interval to set a precise start time and end time.

  6. Click Search.

    All matched logs are listed with details on the right.

  7. Optional: Perform further operations after searching for device logs.
    Option Description

    View Offline History

    Click on device name to view history online duration (displayed as a line chart) and status (displayed as a list) of the device.

    You can perform the following operations.
    • Filter Data: Select a time period and a status (online, offline or all) from the drop-down lists respectively to filter the data.

    • View Details: Move the cursor to the line chart to view the detailed offline and online duration at each time point.

    View Device Logs

    Click in the Operation column to view the logs stored on the device.

    Export Logs

    Click Export, and then select a file format and a report type to download the searched logs as a single file to your local PC.