Add Security Control Device by Hik-Connect DDNS

You can add security control devices with dynamic IP addresses to the system by domain name solutions of Hik-Connect. Currently, the system only supports domain name solutions function of Hik-Connect.

Make sure the security control devices you are going to use are correctly installed and connected to the network as specified by the manufacturers. Such initial configuration is required in order to be able to connect the devices to the system via network.

  1. On the top navigation bar, go to > Basic Management > Device > Device and Server > Security Control Device.
  2. Click Add to enter the Add Security Control Device page.
  3. Select Hikvision Private Protocol as the Access Protocol.
  4. Select Hik-Connect DDNS as the adding mode.
  5. Select a device source.
    New Device

    Add a new device to both Hik-Connect and the system.

    Hik-Connect DDNS Device List

    Add devices managed by Hik-Connect to the system in a batch by getting the device list.

  6. Set required parameters.
    Hik-Connect DDNS Server Address

    Enter the address of the Hik-Connect service. By default, it's https://open.ezvizlife.com.

    Note:

    If you select Hik-Connect DDNS Device List as the source type, you can click Get Device List to get the device list in the account.

    Serial No.

    For adding a new device, enter the serial No. of the device.

    Verification Code

    For adding a new device, enter the verification code of the device.

    Device Name

    The name of the device, which can be used to describe the device function, location, etc.

    Site on Hik-Partner Pro

    Select a site from the drop-down list and the device will also be added to the selected site on Hik-Partner Pro.

    User Name

    The admin account (which is created when activating the device) or the non-admin account, such as the operator. If you use a non-admin account to add devices, the permissions might be limited.

    Password

    The password required to access the account.

    CAUTION:

    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  7. Optional: Set the time zone for the device.
    • Click Get Device's Time Zone.

    • Click Manually Set Time Zone and select a time zone from the drop-down list.

      Note:

      You can click View to view the details of the selected time zone.

  8. Optional: Switch on Add Resource to Area to import the resources (including cameras, alarm inputs, alarm outputs and radars) of the added security control device to an area.
    Note:
    • System will generate security control partitions in the area, based on the settings on the device.

    • You can create a new area by the device name or select an existing area.

    • If you do not import resources to area, you cannot perform the further configurations for the resources.

  9. Finish adding the device.
    • Click Add to add the security control device and back to the security control device list page.

    • Click Add and Continue to save the settings and continue to add next security control device.

  10. Optional: Perform the following operations after adding the devices.
    Option Description

    Remote Configurations

    Click to set the remote configurations of the corresponding device.
    Note:

    For details about remote configuration, see the user manual of the device.

    Change Password

    Select the added device(s) and click to change the password for the device(s).

    Note:
    • You can only change the password for online HIKVISION devices currently.

    • If the devices have the same password, you can select multiple devices to change the password for them at the same time.

    Set Time Zone

    Select a device and click Time Zone to set its time zone.

    Search Device(s)

    Enter a keyword in the search box in the upper right corner of the page to quickly search the target device(s).

    Refresh Device List

    Click Refresh All to refresh the device list.