Add a Detected Online Visitor Terminal

For the detected online visitor terminals, you can add the devices one by one to HikCentral Professional by specifying the user name, password, and some other parameters.

  • Make sure the devices you are going to use are correctly installed and connected to the network as specified by the manufacturers. Such initial configuration is required in order for you to connect the devices to the HikCentral Professional via network.

  • The devices to be added should be activated. Refer to Create Password for Inactive Device(s) for details about activating devices.

  1. On the top left of the Web Client, click > Device > Device and Server > Visitor Terminal.
  2. In the Online Device area, select a network type.
    Server Network

    As the default selection, the detected online devices on the same local subnet with the SYS server will be listed in the Online Device area.

    Local Network

    The detected online devices on the same local subnet with the Web Client will be listed in the Online Device area.

  3. In the Online Device area, select the active device to be added.
  4. Click Add to Device List to open the Add Online Device page.
  5. Set the required information.
    Device Address

    The IP address of the device, which is shown automatically.

    Device Port

    The port number of the device, which is shown automatically. The default port number is 80.

    Device Name

    Create a descriptive name for the device. For example, you can use an alias that can show the location or feature of the device.

    User Name

    The user name for administrator account created when activating the device or the added non-admin account such as operator. When adding the device to HikCentral Professional using the non-admin account, your permissions may restrict your access to certain features.

    Password

    The password required to access the account.

    CAUTION:

    The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

    Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

  6. Optional: Set the time zone for the device.
    Get Device's Time Zone

    The time zone of the device will be automatically chosen according to the region of the device.

    Manually Set Time Zone (The settings will be applied to the device automatically)

    You can manually select a time zone of the device. The settings will be applied to the device automatically.

  7. Optional: Check Restore Default Settings to restore configured device parameters to default settings.
    Note:
    • Not all the device parameters will be restored. Network parameters such as IP address, port No., and password will be kept.

    • It is recommended that you should restore to default when adding an online device that has been added to other platforms for the first time.

  8. Click Add to finish adding the device.
  9. Optional: Perform the following operations after adding the online device.
    Option Description

    Remote Configurations

    Click to remotely configure the corresponding device.
    Note:

    For detailed operation steps about remote configuration, see the user manual of the device.

    Change Password

    Select the added device(s) and click to change the password for the device(s).
    Note:
    • You can only change the password for online HIKVISION devices currently.

    • If the devices have the same password, you can select multiple devices to change the password for them at the same time.

    Set Device's Time Zone

    In the device list, select one or multiple devices and click Time Zone to edit their time zones.

    Search for Devices

    Enter one or multiple key words in the search box and click to search for a specific device.

    Restore Default Settings

    Select the added device(s) and click Restore Default Settings to restore the configured device parameters excluding network parameters and account information.

    Note:

    If you want to restore all the device parameters, you should check Restore device parameters excluding network parameters and account information, such as user name and password. in the pop-up window.

    Refresh Device Information

    Select the added device and click to refresh information of the device.