Add a Detected Online Access Control Device

The platform automatically detects online access control devices on the same local subnet with the client or SYS server. You can add the detected access control devices to the platform one by one if they have different user account.

1. In the top left corner of Home page, select > Basic Management > Device.
2. Select Device and Server > Access Control Device on the left.
3. In the Online Device area, select a network type.

   Server Network

   All detected online devices on the same local subnet with the SYS server.

   Local Network

   All detected online devices on the same local subnet with the current Web Client.

4. Select Hikvision Private Protocol and Hikvision ISUP Protocol to filter the detected devices by protocol types.
   Note:

   Make sure you have enabled the ISUP protocol registration to allow the devices to access the system, otherwise the online devices will not be displayed. On the top, select System. Then, select Network > Device Access Protocol on the left, and switch on Allow ISUP Registration. Before adding devices by ISUP 2.6/4.0 protocol to the system, you need to check Allow ISUP of Earlier Version.

5. Select an active device that you want to add to the platform.
6. Click Add to Device List.
   Note:

   For devices whose device port No. is 8000 and HTTP port No. is 80, the Hikvision Private Protocol is selected as the access protocol by default. For devices whose device port No. is 0 but the HTTP port No. is 80, the ISAPI Protocol is selected as the access protocol.

7. Configure the basic information for the device, including access protocol, device address, device port, device name, user name, and password.
   CAUTION:

   The password strength of the device can be automatically checked. We highly recommend you change the password of your own choosing (using a minimum of 8 characters, including at least three kinds of following categories: upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you change your password regularly, especially in the high security system, changing the password monthly or weekly can better protect your product.

   Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.

   Note:

   The access protocol will not show in the following situations:

   • You check more than one device in the Online Device area.

   • You check only one device in the Online Device area.

     • You can select Hikvision ISUP Protocol in the Online Device area.

     • You can select Hikvision Private Protocol in the Online Device area, and device port is 0.

8. Optional: Set the time zone for the device.

   Get Device's Time Zone

   The time zone of the device will be automatically chosen according to the region of the device.

   Manually Set Time Zone (The settings will be applied to the device automatically)

   You can select a time zone of the device. The settings will be applied to the device automatically.

9. Optional: Switch on Add Resource to Area to import the resources (including alarm inputs, alarm outputs, and access points) to an area.
   Note:

   • You can create a new area by device name or select an existing area.

   • You can import all the access points or specific access point(s) to the area.

   • For the video access control terminal of a device, the camera on the terminal will also be imported to the corresponding area.

10. Optional: Check Restore Default Settings to restore configured device parameters to default settings.
    Note:

    • Not all the device parameters will be restored. Network parameters such as IP address, port No., and password will be kept.

    • It is recommended that you should restore to default when adding an online device that has been added to other platforms for the first time.

11. Click Add.
12. Optional: Perform further operations on the added device(s).

    Option	Description
    Configure Device	Click in the Operation column to enter the corresponding device configuration page to edit the time parameters, reboot the device, restore the device, or set other parameters. See Configure Device Parameters for detailed instructions.
    Change Password	Select the added device(s) and click Change Password to change the password for the device(s). Note: You can only change the password for online HIKVISION devices currently. If the devices share the same password, you can select multiple devices to change the password together.
    Replace Device	When a device is replaced with another one, and the serial No. of the new device is different from that of the old one, you need to confirm the replacement on the platform. In the Operation column, click to replace the old device with the new device on the platform.
    Restore Default Settings	Select the added device(s) and click Restore Default Settings to restore the configured device parameters excluding network parameters and account information. Note: If you want to restore all the device parameters, you should check Restore device network parameters and account information, such as user name and password. in the pop-up window.
    Privacy Settings	To protect the person's private information including the person's name and profile picture, you can configure privacy settings for online access control devices. For details, refer to Privacy Settings.
    Set Device's Time Zone	On the device list, select one or multiple devices and click Time Zone to edit their time zones.
    Search for Devices	Enter key words in the search box and click to search for a specific device.