Activate License - Offline

If the SYS to be activated cannot connect to the Internet, you can activate the License in offline mode.

  1. Log in to HikCentral Professional via the Web Client.
  2. On the Home page, click Activate to open the Activate License panel.
  3. Click Offline Activation to activate the License in offline mode.
    Figure 1 Activate License in Offline Mode
  4. Enter the activation code received when you purchased your License.
    Note:

    • If you have purchased more than one Licenses, you can click and enter other activation codes.

    • The activation code should contain 16 characters or 32 characters (except dashes).

  5. Check I accept the terms of the agreement to open the License Agreement panel and click OK.
  6. Optional: Select the machine environment type.
    Physical Machine (Default)

    A physical computer that contains hardware specifications and is used for running the SYS. If the hardware changed, the License will be invalid, and the SYS may not run normally.

    AWS (Amazon® Web Services)

    A virtual machine that provides the cloud computing services for running the SYS.

    Azure (Microsoft® Azure)

    A virtual machine that provides the cloud computing services for running the SYS.

    Note:

    If you select the AWS or Azure as the machine environment type, the pStor server, Streaming Server, and other external servers cannot access the platform. And the Rose hot spare system is also not supported.

  7. Optional: Check the Hot Spare, select type, and enter the IP address if you want to build a hot spare system.
    Note:

    • You must select Hot Spare mode when you install the system.

    • For how to build the hot spare system, please contact our technical support engineers.

  8. Click Generate Request File.

    A request file named "ActivationRequestFile.bin" will be downloaded. Save the request file to the proper directory or the removable storage medium (e.g., USB flash disk).

  9. Copy the request file to the computer that can connect to the Internet.
  10. On the computer which can connect to the Internet, enter the following website: https://kms.hikvision.com/#/active.
  11. Click and then select the downloaded request file.
    Figure 2 Select Request File
  12. Click Submit.

    A respond file named "ActivationResponseFile.bin" will be downloaded. Save the respond file to the proper directory or the removable storage medium (e.g., USB flash disk).

  13. Copy the respond file to the proper directory of the computer that accesses HikCentral Professional via the Web Client.
  14. In the Offline Activation panel, click and select the downloaded respond file.
  15. Click Activate.

    The email settings pane will appear after you activated the License.

  16. Enter an email address for the admin user.
    Note:

    This email is used to receive the License activation code when the admin user forgets the password for logging in to the platform and the activation code at the same time.

  17. Set the email server parameters. See details in Configure Email Account.
  18. Click OK to save the email settings.