Set SSP Expiration Prompt

SSP (Software Service Program ) refers to the platform's maintenance service, which has an expire date and needs to be upgraded before expiration. You can set SSP expiration prompt on the platform. After that, when the SSP is going to expire, you can receive an email reminding the expiration every day during the configured period.

1. On the top, move the cursor to Maintenance and Management to show the drop-down menu.
2. Click License Details in the drop-down menu to open the License Details pane.
3. Go to the bottom of details list and click to enter the SSP Expiration Prompt Settings pane.
4. Set the Overdue Reminder switch to ON.
5. Set the days when you will receive the prompt email before expiration.
   Note:

   • You should enter an integer between 1 to 365.

   • By default, the platform will send a prompt email 30 days before expiration.

6. Click Add User to add user(s) who can receive upgrade prompt.
   Note:

   • You should configure the users' email addresses before adding them as recipients. The added users can receive upgrade prompt via the bound email addresses.

   • Up to 64 recipients can be added.

   • You can click to delete the added user(s).

7. Click Add Email to add email address(es).
   Note:

   You can add email of both the platform user(s) and other user(s). The platform will send expiration prompt to the added email address(es).

8. Click Save.