Real-Time Health Status Overview (Topology)

In the Health Monitoring module, you can view the real-time health status of the devices, servers, and resources managed on the platform. If there are network transmission devices managed on the platform, the Real-Time Overview page provides a topology of the managed devices. Topology is a figure that displays the connection relations among network transmission devices, security devices, etc. It is mainly used for network maintenance.

Note:

  • Make sure the network transmission devices have been added to the platform.

  • If a network transmission device can not be recognized by the platform, it will be displayed as an unknown device.

  • The topology does not support body cameras, but supports ticket dispensers.

On the top, select > Basic Management > Maintenance.

Select Health Monitoring > Real-Time Overview on the left.

Click Topology tab at the top to enter the Topology page.

Figure 1 Topology Overview
Table 1 Topology Page

Section

Description

Device Status

View the abnormal data of different devices (e.g., encoding devices and decoding device) added on the Central System. You can click the number to locate the abnormal device in the topology or view the devices' real-time status.

If the icon appears beside the device type name, it indicates that the device firmware should be upgraded. For upgrading the firmware, refer to Upgrade Device Firmware.

Resource Status

View the abnormal data of different resources (e.g., cameras, doors, elevators, or alarm inputs) added to the areas of the Central System. You can click the number to view the real-time status details of resources or Remote Sites.

Note:

The Remote Site status is only available for the Central System with the Remote Site Management module (based on the License you purchased).

Topology Details

View the relationships among devices, device information, link status, alarm information, etc. See details in Topology Details.

Network Performance

View the current network performance (i.e., poor or good) of the System Management Server.

System Management Server Status

View the network health status and server running status. Click in the upper right corner of the System Management Server panel to view the running status details of the server, including its CPU usage, RAM usage, etc.

Figure 2 System Management Server Status Details

Server Status

View the status (i.e., exception, warning, normal) of servers added on the Central System.

Generate Topology Again

Click Refresh > Generate Topology Again to draw the network topology again.

Refresh

  • Manual Refresh: Click Refresh in the upper right corner of the Real-Time Overview page to manually refresh the resource status on the page.

  • Auto Refresh: Go to Maintenance > Basic Configuration > Health Check Frequency to set the interval for automatically refreshing the resource status on the page. See details in Set Health Check Frequency.

Export Topology or Exception Data

Click Export in the upper right corner of Topology page and select the export type as Default or Only Topology to export the topology in PDF format or the exception data in Excel/CSV format.

Note:

  • If the export type is selected as Default, the whole displayed information (topology and exception data) on the Health Monitoring page will be exported.

  • If the export type is selected as Only Topology, only the topology will be exported in PDF format.

Figure 3 Export Topology

Display on Smart Wall

Click to display the overview page on the smart wall if you have added and configured smart walls on the platform .