If the device is not installed with a computer box or the computer box is shut down, directly switch off the power to shut down the device.
If the device is installed with a computer box which is powered on, tap Start and choose Shutdown, or press the power button on the computer box to shut it down (press and hold the power button to force shutdown). Then switch off the power to shut down the device.
Switching off the power of the device directly leads to force shutdown of the computer box. Next time the device starts up, Windows may enter error recovery mode and screen touch will be disabled. In this case, you need to connect a mouse and a keyboard to the device.
Long press the power-off button on the remote control.