Upgrade Device Firmware via Hik-Connect

You can upgrade device firmware via Hik-Connect, which is a cloud service.

1. In the top left corner of Home page, select > Basic Management > Device.
2. Select Firmware Upgrade on the left.
3. Select the Via Hik-Connect tab.
4. In the Device Access Protocol field, select the relevant protocol.
5. In the Upgrade By field, select the upgrade method.
   Note:

   This field is not required if Hik-Partner Pro Protocol is selected as the device access protocol.

6. In Simultaneous Upgrade field, set the maximum number of devices for simultaneous upgrade.

   If you set the value to 5, up to 5 devices can be selected for batch upgrade.

7. Click Next.
8. Install the required web plug-in.
   Note:

   If you select Local PC as the upgrade method, you should install the required web plug-in if the prompt pops up.

   The upgradable devices will be displayed.

9. Select device(s) and click Next to enter the upgrade schedule page.
10. Select an upgrade schedule to upgrade the selected device(s).

    • Select Upgrade Now from the Upgrade Schedule drop-down list to start upgrade.

    • Select Custom from the Upgrade Schedule drop-down list and then customize a time period to upgrade the selected device(s).

11. Click OK to save the firmware upgrade settings.

    The upgrade task list will be open.

12. Optional: In the top right corner of firmware upgrade page, click Upgrade Tasks to view the task details and control the task status.