Reset Password of Device in Authorization

You can reset the password of a device with the assistance of Service Provider.

Note:

This feature requires device support.

Refer to the flow chart below for the whole process of resetting the password of a device that you authorized Service Provider with.

Figure 1 Flow Chart of Resetting Device Password
Note:

  • The validity period of password reset application is 5 minutes.

  • You will be notified whether password reset is completed or failed.

User can ask the Service Provider for a password reset if the password of an authorized device is lost. The Service Provider has to go to the device's location and connect to the same local area network before sending a password reset application to the user. After the Service Provider sends the password reset application, user can set a new password for the device.