Transfer Device to Others

You can transfer the devices in your account to another account. Once transferred, the devices will be unavailable to you, and the target account will have all configuration and operation permissions of the devices.

  1. Tap Services, and you can see all Service Providers.
  2. Tap a service provider, and tap > Transfer Device.
    Note:

    Only supports transferring devices in a Site altogether. Site is created by your Service Provider to group your devices.

  3. Enter the mobile phone number or e-mail address of the target account.
  4. Tap OK to start transferring.
    Note:
    • The Site becomes unavailable during transfer process.

    • The recipient will receive a device transfer application. You can cancel device transfer before the target user accept the application. Once the recipient accepts it, you will no longer have any access or permission towards the devices.

    • If the devices are managed by a Service Provider, the recipient can choose to keep the authorization service or cancel it.

      If the recipient choose to keep the current authorization, the Service Provider managing the device will still have the device permissions after the transfer.

      If the recipient choose to cancel the authorization, the Service Provider will not have any permission of the device after the transfer.