Configure Alarm Receiving Settings

You can manage alarm recipients in groups to quickly set recipients for different categories of alarms, and set default alarm recipients who can receive all the alarms triggered by resources they have access permissions, so that you do not have to select recipients for each single alarm. You can also set the timeout period of acknowledging alarms for filtering alarms on the Control Client and upload historical alarms to the Control Client.

  1. In the top left corner of the Client, select > Security Monitoring > Event and Alarm.
  2. Select Basic Configuration > Alarm Receiving Configuration on the left.
  3. In the Alarm Recipient Group field, click above the group list to open the adding alarm recipient group pane.
  4. Enter a name for the group and click Add.
    Figure 1 Alarm Recipient Group Field
  5. Select an alarm recipient group and click in the Users field to add user(s) to the group.
  6. Optional: Check user(s) in the group and click to remove the selected user(s) from the group or click > Delete All to remove all the users from the group.
  7. Check user(s) in the Recipient field as the default alarm recipient(s).

    The default alarm recipients will be automatically selected when setting recipients for alarms, and they cannot be deselected.

  8. Optional: Switch on Acknowledging Time Limitation and set the timeout period for enable filtering timeout alarms on the Control Client.
    Note:

    You can click Custom on the drop-down list to custom time out period.

  9. Optional: Check Upload Historical Alarm to enable uploading the historical alarms to the Control Client.
  10. Click Save.

    The configured alarm recipient group(s) will appear on the Add Event and Alarm page and they can be selected when setting recipients for alarms.