Transactions on the attendance check devices could fail to be transmitted to HikCentral Professional due to many causes, such as device offline and network connection failure. Or some of your attendance check devices are not added to the platform, but you still need to manage their transactions on the platform. You can use this function to get the latest transactions from the devices.
On the top left, select . Then select on the left.
Click .
Applicable to getting the latest transactions on the attendance check devices that are added to the platform.
Select the devices that store the transactions, and then select the time range to be imported. Click OK to import the transactions within the range on the selected devices.
Applicable to attendance check devices added or not added to the platform.
For devices that are not added to the platform, you need to make sure that the devices are supported by the platform. See HikCentral Professional Compatibility List for reference.
Many attendance check devices have the ability to export a file that contains persons' transactions. You can import the file to the platform so that the transactions can be managed on the platform.
To export the data file on an attendance check device, please refer to the user manual of the device.
Usually, you need to enter the back-stage management page of the device to export the event file to a connected external storage device via USB port, and then transfer the event file to the PC where the platform runs.