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  4. How to Apply for Site Authorization & Device Permissions from Customers?

How to Apply for Site Authorization & Device Permissions from Customers?

After handing over a site to your customer, you can apply for the permission from the customer to view the live view or playback of devices added to the site or configure the added devices. If you do not need the permissions of configuration and live view for devices, or you finish the device configuration task earlier than the planned time, you can release the permissions manually

Apply for Permission

Ensure that you hand over a site to your customer.

After you apply for permissions for your devices and your customer approves your application, you will be able to view the live view, playback of the device and configure device.

  1. Tap Site to enter the site list page and tap a site.
  2. Apply for device permissions.

    Your Situation

    Solution

    Apply for permission for one device.

    1. Tap a device to enter the device details page.

    2. In the Available Permission area, tap beside Configuration, Live View, or Playback to enter the Set Permission page.

    3. (Optional) Enter a remark.

    4. Tap OK to send the application to the customer.

    Apply for permissions for multiple devices.

    1. Tap Manage Permission on the top.

    2. Select the needed permissions (Configuration, Live View, and Playback) and set the validity periods ((Permanent, 1 Hour, 2 Hours, 4 Hours, or 8 Hours) respectively for different devices.

      Note

      You can tap Permission and Validity Period to batch set permissions and validity periods for all devices.

    3. (Optional) Enter a remark.

    4. Tap OK to send the application to the customer.
    Figure 1 Apply for Permission for a Single Device

Release Permission

After being released, the permission will be unavailable for you. You need to apply for it again if needed. You do not have to release permission if the permission validity is Permanent.

  1. Tap a site in the site list to enter the site details page.
  2. Tap a device on the site details page to enter the device details page.
  3. In the Permission area, select a permission, and tap > Release Permission > Release Permission
    Figure 2 Release Permission
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  • Apply for Permission
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