View Network Topology with Smart Managed Switches

Introduction

After adding network devices like AC, AP and switches to a site and connected devices to the network switch, you can view these devices' network topology. A network topology displays network links between devices and shows the link exceptions and abnormal devices, allowing you to locate exception source and troubleshoot faults in a visualized way.

Prerequisite

Make sure you have configuration permission for the network switch, otherwise network topology is unavailable. For details about applying for the permission, see How to Apply for Site Authorization & Device Permissions from Customers?.
If you have not activated the health monitoring service for the network switch, some topology functions (e.g., viewing device status on the topology) will be unavailable.

Operations

The following table show the entries of network topology on the Portal and the Mobile Client.

Table 1 The Entry of Network Topology
Client	Entry
Portal	On the navigation bar, select Site & Device > Health Monitoring > Health Status, select a site from the site list to enter the site details page, and then click Topology. Select Site & Device > Site & HCC > Consumer Site. Select a site on the site list to enter the detail page, select the Device tab, and then select More > View Topology.
Mobile	Tap a site on the site list to enter the site page, and then tap Topology to view the network topology. You can perform the following operations on the network topology.

Figure 1 Network Topology

The following table show the available operations on the Portal and the Mobile Client.

Table 2 Available Operations
Operation	Description
Set Root Node (Portal/Mobile)	Portal: Select a device and select to set a device to a root node. Mobile: Select a device and tap > Set Root Node. Note You can set a third-party switch to the root node.
View Network Device Details (Portal/Mobile)	Select an AC device on the topology to view its details, including the number of AP devices and clients, and the WAN port status.
View Details of Other Device (Portal/Mobile)	Select a device to view its details, such as device model and network status. Note Make sure you have the configuration permission for the device, otherwise you need to apply for the permission first. You cannot view details of a virtual network switch. If the device is not added to the same site with the network switch, you cannot view its details.
View More Information (Portal/Mobile)	Portal: In the upper-right corner of the topology, select More to view the introduction of the device type and device status. Tap to view the connection type, connection status, and device status.
Switch Display Mode (Mobile)	There are three display modes of the topology (see the following images). You can tap to switch the mode. For details, see the following picture (Topology Mode 1, 2 and 3). Mode 1: Devices at the same level are all stacked in a pile. Mode 2: (Default Mode) Devices of the same type at the same level are stacked in a pile. Mode 3: No devices are stacked.

Figure 2 Topology Mode 1, 2 and 3