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  • Legal Information
  • About This Document
    • Introduction
    • Recommended Running Environment
    • Symbol Conventions
  • Login
    • First Time Login
      • Login for First Time for Admin User
      • First Time Login for Normal User
    • Login via Web Client (Administrator)
    • Login via Web Client (Employee)
    • Change Password for Reset User
    • Forgot Password
  • Download Mobile Client
  • Web Control
  • Home Page Overview
  • Getting Started
  • License Management
    • Activate License - Online
    • Activate License - Offline
    • Update License - Online
    • Update License - Offline
    • Deactivate License - Online
    • Deactivate License - Offline
    • View License Details
    • Set SSP Expiration Prompt
  • Role and User Management
    • Add Role
    • Add Normal User
    • Import Domain Users
    • Change Password of Current User
    • Configure Permission Schedule
  • Application Summary
    • Flow Chart of Door Access Control
    • Flow Chart of Floor Access Control
    • Flow Chart of Time and Attendance
    • Flow Chart of Video Intercom
  • Resource Management
    • Create Password for Inactive Device(s)
    • Edit Online Device's Network Information
    • Manage Access Control Device
      • Add Detected Online Access Control Devices
        • Add a Detected Online Access Control Device
        • Add Detected Online Access Control Devices in a Batch
      • Add an Access Control Device by IP Address/Domain
      • Add Access Control Devices by IP Segment
      • Add an Access Control Device by Device ID
      • Add Access Control Devices by Device ID Segment
      • Add Access Control Devices in a Batch
      • Configure Device Parameters
        • Custom Wiegand Parameters
        • Configure Device Actions for Access Event
        • Configure Device Actions for Card Swiping
        • Configure Device Actions for Person ID
        • Configure Device Actions for MAC Address
        • Configure Card Swiping Parameters
        • Configure Other Parameters
      • Privacy Settings
    • Manage Elevator Control Device
      • Add Detected Online Elevator Control Devices
        • Add a Detected Online Elevator Control Device
        • Add Detected Online Elevator Control Devices in a Batch
      • Add an Elevator Control Device by IP Address
      • Add Elevator Control Devices by IP Segment
      • Add Elevator Control Devices in a Batch
    • Manage Video Intercom Device
      • Add a Detected Online Video Intercom Device
      • Add a Video Intercom Device by IP Address
      • Add Video Intercom Devices in a Batch
    • Network Transmission Device Management
      • Add Detected Online Network Transmission Devices
        • Add a Detected Online Network Transmission Device
        • Add Detected Online Network Transmission Devices in a Batch
      • Add Network Transmission Device by IP Address
      • Import Network Transmission Devices in a Batch
    • Add pStor
    • Upgrade Device Firmware
      • Upgrade Device Firmware via Current Web Client
      • Upgrade Device Firmware via Hik-Connect
      • Upgrade Device Firmware via FTP
    • Restore/Reset Device Password
      • Reset Device Password
      • Restore Device's Default Password
  • Area Management
    • Add an Area
    • Add Element to Area
      • Add Door to Area
      • Add Elevator to Area
      • Add Alarm Input to Area
      • Add Alarm Output to Area
    • Edit Element in Area
      • Edit Door
      • Edit Elevator
      • Edit Alarm Input
      • Edit Alarm Output
    • Remove Element from Area
  • Person Management
    • Add Departments
    • Add Person
      • Add a Single Person
        • Manage Credentials
      • Batch Add Persons by Template
      • Import Domain Persons
      • Import Profile Pictures
      • Import Persons from Access Control Devices or Video Intercom Devices
      • Import Persons from Enrollment Station
    • Person Self-Registration
      • Set Self-Registration Parameters
      • Scan QR Code for Self-Registration
      • Review Self-Registered Person Information
    • Person Information Export
      • Export Person Information
      • Export Profile Pictures
    • Set Person ID Rule
    • Position Management
      • Add a Position
      • Import Positions
    • Customize Additional Information
    • Batch Issue Cards to Persons
      • Set Card Issuing Parameters
    • Print Cards
    • Report Card Loss
      • Report Card Loss
      • Issue a Temporary Card to a Person
      • Batch Cancel Card Loss
    • Set Authentication via PIN Code
    • Manage Resigned Persons
      • Add Resigned Persons
      • Reinstate Persons
      • Manage Resignation Types
  • Access Control Management
    • Manage Access Level
      • Add Access Level
      • Assign Access Level
        • Assign by Access Level
        • Assign by Person
        • Assign by Department
        • Assign by Access Group
      • Apply Persons' Access Levels to Device
        • Manually Apply Access Level Settings to Device
        • Regularly Apply Access Level Settings to Devices
      • Clear Persons' Access Levels
      • Set Access Schedule Template
      • Enable Authentication via Password
    • Access Control Test
    • Advanced Functions
      • Configure Free Access and Access Forbidden Rules
      • Configure First Person In Rule
      • Manage Multi-Factor Authentication
        • Configure Multi-Factor Authentication Rule
        • Add Multi-Factor Authentication Group
        • Add User to Receive Remote Door Open Request
      • Configure Multi-Door Interlocking
      • Configure Anti-Passback Rules
        • Configure Area Anti-Passback Rules
        • Configure Route Anti-Passback Rules
      • Add Emergency Operation Group
      • Add Entry and Exit Counting Group
      • Configure Authentication Mode
        • Set Reader Authentication Mode
        • Set Person Private Authentication Mode
      • Apply Advertisement to Access Control Devices
      • Add Audio Broadcast
      • Set Card Authentication Parameters
    • Door and Elevator Control
      • Start Live View of Access Control / Elevator Control Devices
      • Door Control
      • Elevator Control
      • View Real-Time Access Event
    • Subscribe to Device and Access Events
    • Synchronize Access Records to System Regularly
    • Enable Open Door via Bluetooth
    • Search Access Records
    • Search Data Recorded on Access Control Devices and Elevator Control Devices
    • Perform Entry & Exit Counting
  • Time & Attendance
    • Add an Attendance Group
    • Basic Configuration
      • Specify Attendance Check Points
        • Customize Attendance Status on Device
      • Add a Pay Code
      • Edit a Fixed Code
      • Add a Leave Rule
      • Configure Check-In/Check-Out via Mobile Client
      • Configure Storage Settings
    • Configure Attendance Rules for Global / Department / Attendance Group
      • Define Weekends
      • Configure Attendance Calculation Mode
      • Define Absence
      • Add Holidays Requiring Attendance
        • Add a Holiday
      • Calculation of Leaves
      • Configure Overtime Parameters
      • Configure Authentication Mode
    • Add Timetable
      • Add Break Timetables
      • Add Timetable for Normal Shift
      • Add Timetable for Flexible Shift
    • Add Shift
    • Manage Schedule
      • Schedule Overview
      • Assign Schedule to Department
      • Assign Schedule to Attendance Groups
      • Assign Schedule to Person
      • Add Temporary Schedule
    • Configure Calculation Mode of Attendance Results
      • Manually Calculate Attendance Results
      • Set Auto-Calculation Time of Attendance Results
    • Approval Management
      • Add a Approval Role of Application Flow
      • Add a Department Approval Flow
      • Add an Attendance Group Application Flow
      • Add a Personal Approval Flow
    • Application Management for Employee
      • Overview of Personal Attendance Data
      • Submit and View Applications
        • Apply for a Leave
        • Apply for a Check-In/Out Correction
        • Apply for Overtime
        • View Submitted Applications
      • Review Employees' Applications
      • View and Export Attendance Records and Reports
    • Application Management for Admin
      • Apply for a Leave
      • Apply for a Check-In/Out Correction
      • Apply for Overtime
      • Import Applications
      • Review or Undo Applications
    • View Attendance Records
      • Import Transactions
    • Manage Attendance Reports
      • Set Display Rules for Attendance Report
      • View Daily/Weekly/Monthly/Summary Attendance Reports
      • Send Attendance Report Regularly
      • Add a Custom Report
        • Export a Custom Report
  • Video Intercom Management
    • Basic Settings of the Platform
      • Add Call Recipients
      • Add Call Schedule Template
      • Configure General Parameters
    • Configure Device Parameters
    • Manage Video Intercom Device
      • Set Locations for Video Intercom Devices
      • Apply Location to Video Intercom Devices
    • Video Intercom Application
      • Start Live View of Video Intercom Devices
      • Add a Call Schedule for a Door Station
      • Apply Call Schedule to Door Stations
      • Link Resources with Indoor Stations
        • Link Persons to an Indoor Station
        • Link Doorbell to an Indoor Station
      • View Event/Alarm Related Notices
      • Apply Data to Indoor Station
        • Manage Notices
          • Add and Apply a Notice
          • Copy and Apply Notice to Indoor Stations
        • Apply Software Package to Indoor Station
      • Apply Advertisements to Door Stations
      • Search Data Recorded on Video Intercom Devices
    • Call & Talk
      • Call an Indoor Stations
      • View Recents
  • Skin-Surface Temperature Screening
    • Temperature Screening Configuration
      • Group Temperature Screening Points
      • Configure Temperature Screening Parameters
    • Real-Time Skin-Surface Temperature Monitoring
    • Search History Temperature Screening Data
    • Registration
      • Register Person Information
      • Customize Registration Template
      • View Registered Person Information
    • Search for Temperature Screening Records
    • Configure the Scheduled Report of Screening
    • Generate Skin-Surface Temperature Analysis Report
  • Map Management
    • Configure Map
      • Set Icons for Elements on the Map
      • Add E-Map for Area
      • Add Hot Spot on Map
      • Add Hot Region on Map
      • Add Label on Map
      • Add Resource Group on Map
      • Add Combined Alarm on Map
    • Monitor on Map
      • View and Operate Hot Spot
      • Preview Hot Region
      • Preview Resource Group
      • Operate Map
      • Operate Hot Spot
        • Arm or Disarm Hot Spot
        • View History Alarm
  • Emergency Mustering
    • Emergency Solution Settings
    • Start a Roll Call
  • System Configuration
    • Set User Preference
    • Set Holiday
    • Set Printer
    • Set Card Template
    • Set NTP
    • Set Active Directory
    • Device Access Protocol
    • Set WAN Access
    • Set IP Address for Receiving Device Information
    • Configure Storage for Imported Pictures and Files
    • Set Records Storage Information
    • Set Email Template
      • Configure Email Account
      • Add Email Template for Sending Report Regularly
      • Add Email Template for Event and Alarm Linkage
    • Set Transfer Protocol
    • Set Database Password
    • Set Third-Party Integration
    • Data Interchange
      • Synchronize Card Swiping Records to Third-Party Database
      • Dump Access Records to Third-Party Database
    • Diagnose Remote Fault
    • View Event Tracking Information
    • Reset Device Network Information
    • Set Company Information
  • System Security Settings
  • Event and Alarm
    • Manage Event and Alarm
      • Supported Events and Alarms
      • Define Alarm Priority, Alarm Category, and Alarm Icon
      • Add Normal Event and Alarm
      • Add Combined Alarm
    • Add Generic Event
    • Add User-Defined Event
    • Configure Receiving Schedule Template
    • View Pop-Up Window Triggered by Alarm
    • Event and Alarm Search
      • Event and Alarm Overview
      • Search for Event and Alarm Logs
    • Send Event and Alarm Report Regularly
  • Maintenance
    • Health Monitoring
      • Real-Time Health Status Overview
      • Real-Time Health Status Overview (Topology)
        • Topology Details
    • Set Basic Maintenance Parameters
      • Set Warning Threshold for Streaming Media Usage
      • Set Network Timeout
      • Set Health Check Frequency
      • Set Topology Show Parameters
    • Resource Status
      • Door Status
      • Floor Status
      • Alarm Input Status
      • Recording Server Status
      • Access Control Device Status
      • Elevator Control Device Status
      • Video Intercom Device Status
      • Network Transmission Device
    • Log Search
      • Search for Server Logs
      • Search for Logs Stored on Device
    • Service Manager
    • Set System Data Backup
    • Restore System Data
    • Export Configuration File
    • Import Configuration Files
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  • Legal Information
  • About This Document
  • Login
  • Download Mobile Client
  • Web Control
  • Home Page Overview
  • Getting Started
  • License Management
  • Role and User Management
  • Application Summary
  • Resource Management
  • Area Management
  • Person Management
  • Access Control Management
  • Time & Attendance
  • Video Intercom Management
  • Skin-Surface Temperature Screening
  • Map Management
  • Emergency Mustering
  • System Configuration
  • System Security Settings
  • Event and Alarm
  • Maintenance
Expand
Collapse
  • Legal Information
  • About This Document
    • Introduction
    • Recommended Running Environment
    • Symbol Conventions
  • Login
    • First Time Login
      • Login for First Time for Admin User
      • First Time Login for Normal User
    • Login via Web Client (Administrator)
    • Login via Web Client (Employee)
    • Change Password for Reset User
    • Forgot Password
  • Download Mobile Client
  • Web Control
  • Home Page Overview
  • Getting Started
  • License Management
    • Activate License - Online
    • Activate License - Offline
    • Update License - Online
    • Update License - Offline
    • Deactivate License - Online
    • Deactivate License - Offline
    • View License Details
    • Set SSP Expiration Prompt
  • Role and User Management
    • Add Role
    • Add Normal User
    • Import Domain Users
    • Change Password of Current User
    • Configure Permission Schedule
  • Application Summary
    • Flow Chart of Door Access Control
    • Flow Chart of Floor Access Control
    • Flow Chart of Time and Attendance
    • Flow Chart of Video Intercom
  • Resource Management
    • Create Password for Inactive Device(s)
    • Edit Online Device's Network Information
    • Manage Access Control Device
      • Add Detected Online Access Control Devices
        • Add a Detected Online Access Control Device
        • Add Detected Online Access Control Devices in a Batch
      • Add an Access Control Device by IP Address/Domain
      • Add Access Control Devices by IP Segment
      • Add an Access Control Device by Device ID
      • Add Access Control Devices by Device ID Segment
      • Add Access Control Devices in a Batch
      • Configure Device Parameters
        • Custom Wiegand Parameters
        • Configure Device Actions for Access Event
        • Configure Device Actions for Card Swiping
        • Configure Device Actions for Person ID
        • Configure Device Actions for MAC Address
        • Configure Card Swiping Parameters
        • Configure Other Parameters
      • Privacy Settings
    • Manage Elevator Control Device
      • Add Detected Online Elevator Control Devices
        • Add a Detected Online Elevator Control Device
        • Add Detected Online Elevator Control Devices in a Batch
      • Add an Elevator Control Device by IP Address
      • Add Elevator Control Devices by IP Segment
      • Add Elevator Control Devices in a Batch
    • Manage Video Intercom Device
      • Add a Detected Online Video Intercom Device
      • Add a Video Intercom Device by IP Address
      • Add Video Intercom Devices in a Batch
    • Network Transmission Device Management
      • Add Detected Online Network Transmission Devices
        • Add a Detected Online Network Transmission Device
        • Add Detected Online Network Transmission Devices in a Batch
      • Add Network Transmission Device by IP Address
      • Import Network Transmission Devices in a Batch
    • Add pStor
    • Upgrade Device Firmware
      • Upgrade Device Firmware via Current Web Client
      • Upgrade Device Firmware via Hik-Connect
      • Upgrade Device Firmware via FTP
    • Restore/Reset Device Password
      • Reset Device Password
      • Restore Device's Default Password
  • Area Management
    • Add an Area
    • Add Element to Area
      • Add Door to Area
      • Add Elevator to Area
      • Add Alarm Input to Area
      • Add Alarm Output to Area
    • Edit Element in Area
      • Edit Door
      • Edit Elevator
      • Edit Alarm Input
      • Edit Alarm Output
    • Remove Element from Area
  • Person Management
    • Add Departments
    • Add Person
      • Add a Single Person
        • Manage Credentials
      • Batch Add Persons by Template
      • Import Domain Persons
      • Import Profile Pictures
      • Import Persons from Access Control Devices or Video Intercom Devices
      • Import Persons from Enrollment Station
    • Person Self-Registration
      • Set Self-Registration Parameters
      • Scan QR Code for Self-Registration
      • Review Self-Registered Person Information
    • Person Information Export
      • Export Person Information
      • Export Profile Pictures
    • Set Person ID Rule
    • Position Management
      • Add a Position
      • Import Positions
    • Customize Additional Information
    • Batch Issue Cards to Persons
      • Set Card Issuing Parameters
    • Print Cards
    • Report Card Loss
      • Report Card Loss
      • Issue a Temporary Card to a Person
      • Batch Cancel Card Loss
    • Set Authentication via PIN Code
    • Manage Resigned Persons
      • Add Resigned Persons
      • Reinstate Persons
      • Manage Resignation Types
  • Access Control Management
    • Manage Access Level
      • Add Access Level
      • Assign Access Level
        • Assign by Access Level
        • Assign by Person
        • Assign by Department
        • Assign by Access Group
      • Apply Persons' Access Levels to Device
        • Manually Apply Access Level Settings to Device
        • Regularly Apply Access Level Settings to Devices
      • Clear Persons' Access Levels
      • Set Access Schedule Template
      • Enable Authentication via Password
    • Access Control Test
    • Advanced Functions
      • Configure Free Access and Access Forbidden Rules
      • Configure First Person In Rule
      • Manage Multi-Factor Authentication
        • Configure Multi-Factor Authentication Rule
        • Add Multi-Factor Authentication Group
        • Add User to Receive Remote Door Open Request
      • Configure Multi-Door Interlocking
      • Configure Anti-Passback Rules
        • Configure Area Anti-Passback Rules
        • Configure Route Anti-Passback Rules
      • Add Emergency Operation Group
      • Add Entry and Exit Counting Group
      • Configure Authentication Mode
        • Set Reader Authentication Mode
        • Set Person Private Authentication Mode
      • Apply Advertisement to Access Control Devices
      • Add Audio Broadcast
      • Set Card Authentication Parameters
    • Door and Elevator Control
      • Start Live View of Access Control / Elevator Control Devices
      • Door Control
      • Elevator Control
      • View Real-Time Access Event
    • Subscribe to Device and Access Events
    • Synchronize Access Records to System Regularly
    • Enable Open Door via Bluetooth
    • Search Access Records
    • Search Data Recorded on Access Control Devices and Elevator Control Devices
    • Perform Entry & Exit Counting
  • Time & Attendance
    • Add an Attendance Group
    • Basic Configuration
      • Specify Attendance Check Points
        • Customize Attendance Status on Device
      • Add a Pay Code
      • Edit a Fixed Code
      • Add a Leave Rule
      • Configure Check-In/Check-Out via Mobile Client
      • Configure Storage Settings
    • Configure Attendance Rules for Global / Department / Attendance Group
      • Define Weekends
      • Configure Attendance Calculation Mode
      • Define Absence
      • Add Holidays Requiring Attendance
        • Add a Holiday
      • Calculation of Leaves
      • Configure Overtime Parameters
      • Configure Authentication Mode
    • Add Timetable
      • Add Break Timetables
      • Add Timetable for Normal Shift
      • Add Timetable for Flexible Shift
    • Add Shift
    • Manage Schedule
      • Schedule Overview
      • Assign Schedule to Department
      • Assign Schedule to Attendance Groups
      • Assign Schedule to Person
      • Add Temporary Schedule
    • Configure Calculation Mode of Attendance Results
      • Manually Calculate Attendance Results
      • Set Auto-Calculation Time of Attendance Results
    • Approval Management
      • Add a Approval Role of Application Flow
      • Add a Department Approval Flow
      • Add an Attendance Group Application Flow
      • Add a Personal Approval Flow
    • Application Management for Employee
      • Overview of Personal Attendance Data
      • Submit and View Applications
        • Apply for a Leave
        • Apply for a Check-In/Out Correction
        • Apply for Overtime
        • View Submitted Applications
      • Review Employees' Applications
      • View and Export Attendance Records and Reports
    • Application Management for Admin
      • Apply for a Leave
      • Apply for a Check-In/Out Correction
      • Apply for Overtime
      • Import Applications
      • Review or Undo Applications
    • View Attendance Records
      • Import Transactions
    • Manage Attendance Reports
      • Set Display Rules for Attendance Report
      • View Daily/Weekly/Monthly/Summary Attendance Reports
      • Send Attendance Report Regularly
      • Add a Custom Report
        • Export a Custom Report
  • Video Intercom Management
    • Basic Settings of the Platform
      • Add Call Recipients
      • Add Call Schedule Template
      • Configure General Parameters
    • Configure Device Parameters
    • Manage Video Intercom Device
      • Set Locations for Video Intercom Devices
      • Apply Location to Video Intercom Devices
    • Video Intercom Application
      • Start Live View of Video Intercom Devices
      • Add a Call Schedule for a Door Station
      • Apply Call Schedule to Door Stations
      • Link Resources with Indoor Stations
        • Link Persons to an Indoor Station
        • Link Doorbell to an Indoor Station
      • View Event/Alarm Related Notices
      • Apply Data to Indoor Station
        • Manage Notices
          • Add and Apply a Notice
          • Copy and Apply Notice to Indoor Stations
        • Apply Software Package to Indoor Station
      • Apply Advertisements to Door Stations
      • Search Data Recorded on Video Intercom Devices
    • Call & Talk
      • Call an Indoor Stations
      • View Recents
  • Skin-Surface Temperature Screening
    • Temperature Screening Configuration
      • Group Temperature Screening Points
      • Configure Temperature Screening Parameters
    • Real-Time Skin-Surface Temperature Monitoring
    • Search History Temperature Screening Data
    • Registration
      • Register Person Information
      • Customize Registration Template
      • View Registered Person Information
    • Search for Temperature Screening Records
    • Configure the Scheduled Report of Screening
    • Generate Skin-Surface Temperature Analysis Report
  • Map Management
    • Configure Map
      • Set Icons for Elements on the Map
      • Add E-Map for Area
      • Add Hot Spot on Map
      • Add Hot Region on Map
      • Add Label on Map
      • Add Resource Group on Map
      • Add Combined Alarm on Map
    • Monitor on Map
      • View and Operate Hot Spot
      • Preview Hot Region
      • Preview Resource Group
      • Operate Map
      • Operate Hot Spot
        • Arm or Disarm Hot Spot
        • View History Alarm
  • Emergency Mustering
    • Emergency Solution Settings
    • Start a Roll Call
  • System Configuration
    • Set User Preference
    • Set Holiday
    • Set Printer
    • Set Card Template
    • Set NTP
    • Set Active Directory
    • Device Access Protocol
    • Set WAN Access
    • Set IP Address for Receiving Device Information
    • Configure Storage for Imported Pictures and Files
    • Set Records Storage Information
    • Set Email Template
      • Configure Email Account
      • Add Email Template for Sending Report Regularly
      • Add Email Template for Event and Alarm Linkage
    • Set Transfer Protocol
    • Set Database Password
    • Set Third-Party Integration
    • Data Interchange
      • Synchronize Card Swiping Records to Third-Party Database
      • Dump Access Records to Third-Party Database
    • Diagnose Remote Fault
    • View Event Tracking Information
    • Reset Device Network Information
    • Set Company Information
  • System Security Settings
  • Event and Alarm
    • Manage Event and Alarm
      • Supported Events and Alarms
      • Define Alarm Priority, Alarm Category, and Alarm Icon
      • Add Normal Event and Alarm
      • Add Combined Alarm
    • Add Generic Event
    • Add User-Defined Event
    • Configure Receiving Schedule Template
    • View Pop-Up Window Triggered by Alarm
    • Event and Alarm Search
      • Event and Alarm Overview
      • Search for Event and Alarm Logs
    • Send Event and Alarm Report Regularly
  • Maintenance
    • Health Monitoring
      • Real-Time Health Status Overview
      • Real-Time Health Status Overview (Topology)
        • Topology Details
    • Set Basic Maintenance Parameters
      • Set Warning Threshold for Streaming Media Usage
      • Set Network Timeout
      • Set Health Check Frequency
      • Set Topology Show Parameters
    • Resource Status
      • Door Status
      • Floor Status
      • Alarm Input Status
      • Recording Server Status
      • Access Control Device Status
      • Elevator Control Device Status
      • Video Intercom Device Status
      • Network Transmission Device
    • Log Search
      • Search for Server Logs
      • Search for Logs Stored on Device
    • Service Manager
    • Set System Data Backup
    • Restore System Data
    • Export Configuration File
    • Import Configuration Files
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