Reset Password by Hik-Connect

Ensure your device has enabled Hik-Connect, and bound with a registered Hik-Connect account.

  1. On the user login interface, click Forgot Password.
  2. On the password reset type interface, select Verify by Hik-Connect.
  3. Log in to Hik-Connect app with the account that has bound with your device.
  4. Use Hik-Connect to scan the QR code. Thereafter, you will have a verification code from Hik-Connect.
  5. Enter the verification code.
  6. Click OK.