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Configure NTP Synchronization / Device Access Protocol / WAN Access / Server Address, and Reset Network Info

The network settings provided by the client encompass configuring NTP synchronization, device access protocols, WAN access, server addresses, and resetting network information. These settings are essential for ensuring devices operate correctly within network environments.

On the Home page, go to System > System Configuration > Network.

Configure NTP Synchronization

You can set NTP parameters for synchronizing the time between resources managed on the platform and the NTP server. Three system time sync modes are supported. See the table below for details.

Select Internet Time Sync.

Table 1 System Time Sync Mode

Mode

Description

Operating System Time Sync

  1. You need to configure Internet time settings before configuring Operating System Time Sync.

    Go to Control Panel > Clock and Region > Data and Time > Internet Time > Change settings.

    • Select Operating System Time Sync and enter the synchronization Interval, which is set to 60 minutes by default.

    • Click Test to test the communication between resources and the NTP server.

Note

During the initial deployment, if the operating system has an NTP server configured and the NTP client is running, the system will choose the Operating System Time Sync mode by default.

Local Server Time Sync

  • Select Local Server Time Sync, and enter the synchronization Interval, which is set to 60 minutes by default.

  • There will be a server providing time synchronization for devices, which only supports Hikvision devices.

NTP Time Sync

  • Select NTP Time Sync and enter the synchronization NTP Server Address, NTP Port, and Interval

  • For the local NTP server, you can enable Configure WAN Mapping to synchronize time and enter the IP address and port No. for WAN mapping.

  • Click Test to test the communication between resources and the NTP server.

Configure Device Access Protocol

Before adding devices supporting ISUP and/or ONVIF protocol to the platform, you need to set the related configuration to allow these devices to access the platform.

Go to Device Access Protocol > Access via ONVIF Protocol / Allow ISUP Registration to allow devices to access the platform via the ONVIF protocol or ISUP.

Note

  • After enabling or disabling Allow ISUP Registration, the Server will be restarted.

  • Only ISUP protocol 5.0 is supported.

Configure WAN Access

In some complicated network environments, you need to set a static IP address or a domain name and ports for the client to access WAN (Wide Area Network).

Go to WAN Access and enable the button.

You can select one or more application scenario(s) and click Export to export an Excel file about the port information for WAN configuration, including port name, LAN port, WAN port, protocol, etc.

Note

When changes to the LAN port occur, it is necessary to adjust the port mapping configuration on the router correspondingly.

Configure Server Address

You can select the NIC of the current Server so that the platform can receive the alarm information of the device connected via ONVIF protocol, and to perform live view and playback for the devices connected via ISUP.

Go to Address for Receiving Device Info.

Get from NIC

Select the currently used NIC name of the Server in the drop-down list. The NIC information including description, MAC address, and IP address will be displayed.

Reset Network Info

When system network domain changes (such as server migration), you must reset the network information of the added device to adapt to the new network environment. Otherwise the live view or playback will be affected.

Go to Reset Network Information > Reset.

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On This Page
  • Configure NTP Synchronization
  • Configure Device Access Protocol
  • Configure WAN Access
  • Configure Server Address
  • Reset Network Info