Approve Device Handover and Authorization Application

If a Service Provider hands over devices to you or applies for device permissions on the Hik-Partner Pro platform, you will receive an application notification. After you approve the application, the Service Provider will be able to provide device configuration and maintenance services based on the permissions you granted.

1. Go to Notifications > Service.
2. Tap on a Device Handover and Authorization Application notification.
3. Accept device handover.
   Note:

   After handover, your Service Provider does not have any permissions to operate or configure the devices. Service Provider usually applies for device permissions so as to configure and maintain the devices for you. If your Service Provider has applied for the permissions, you need to accept it in device authorization application.

4. Open the Device Authorization Application.

   • If the Service Provider has applied for device permissions when handing over the devices, the device authorization application will show up right after you accept device handover.

   • If the Service Provider has not applied for device permissions, open the application after the Service Provider sends one.

   Note:

   • In device authorization application, you can view details such as Service Provider information, permissions that the Service Provider applies for, and the Alarm Receiving Center (ARC) information.

   • For more details on Alarm Receiving Center, see ARC Service.

5. Select the permissions you want to grant to the Service Provider.
   Note:

   • If the Service Provider enabled ARC service for you, you can check ARC Service to activate it.

   • If you activate ARC service, the ARC will provide 24/7 alarm responding service for you, including receiving events from devices, responding to events, and sending out emergency dispatches (if needed).

6. Tap Agree to approve the application.