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Why is the timeline at playback not constant?

Reason

  1. When the video recorder is using event recording, it only records video when event occurs. Hence the video may not be continuous.

  2. Exception occurs, such as the device offline, HDD error, record exception, network camera offline, etc.

Solution

  1. Ensure the recording type is continuous recording.

  2. Go to Maintenance > Log Information. Search the log file during the video time period. See if there are unexpected events, such as HDD error, record exception, etc.

  • Appendix
    • Glossary
    • Communication Matrix
    • Device Command
    • Frequently Asked Questions
      • Why is there a part of channels displaying “No Resource” or turning black screen in multi-screen live view?
      • Why is the video recorder notifying the stream type is not supported?
      • Why is the video recorder notifying risky password after a network camera is added?
      • How to improve the playback image quality?
      • How to confirm the video recorder is using H.265 to record video?
      • Why is the timeline at playback not constant?
      • Why is the video recorder notifying the network is unreachable when a network camera is being added?
      • Why is the IP address of network camera being changed automatically?
      • Why is the video recorder notifying IP conflict?
      • Why is image getting stuck when playing back by single or multi-channel cameras?
      • Why does my video recorder make a beeping sound after booting?
      • Why is there no recorded video after the motion detection is set?
      • Why is the video sound quality not good?