Hik-Connect iOS Mobile Client runs on phones and tablets with iOS 10 or later. With the Mobile Client, you can remotely control devices (NVRs, DVRs, network cameras, indoor stations, doorbells, security control panels, access control devices, etc) via Wi-Fi or cellular network. You can also share your devices to other accounts and use devices shared from other users.
The first time you run the Mobile Client, you should select the region where your devices are located. Otherwise, the live view, playback and alarm notification of the devices will fail.
You can register an account by your mobile phone number or your email address. With a registered account, you can log in to the Mobile Clients running on different mobile phones, which provides convenience for managing your devices.
Visitor mode allows you to manage devices on the Mobile Client without registration. When you log in as a visitor, a visitor account will be created for you automatically, and the account will not change on the same phone.
You need to add devices to the Mobile Client before you can do further remote operations such as live view and playback.
You can add the frequently-used camera(s) to the favorites so that you can access them conveniently.
You can share devices to other users. After that, they can access the devices according to the permissions you configured for them. You can also receive devices shared by other users.
In Cloud Service, you can manage or access services related to Hik-ProConnect, which is a cloud service platform for Installers (installation companies). Installer can provide services such as device configuration and device maintenance for you if granted with device authorization and permissions. You can manage device authorization and permissions in Cloud Service.
With the Mobile Client, you can remotely view live videos of the added encoding devices (e.g., cameras) and play back their video footage.
Access control is the selective restriction of access to a place or other resources. After adding access control devices to the Mobile Client, you can remotely control the doors, and configure duration in which the doors remain open. You can also filter and view access control device's logs, which provide the information of access events and related alarms, such as access controller tampering alarm.
The Mobile Client supports video security control panel, AX security control panel (including AX PRO, AX Hub, and AX Hybrid), and Pyronix security control panel.
Panic alarm devices are designed to provide quick access of reporting emergencies and getting help when emergency situations occur and timely responses are required. You can quick respond to the emergency calls from the panic alarm devices on the Mobile Client.
The Mobile Client supports video intercom functions. Video intercom is an audiovisual communication and security technique used in a building or a small collection of buildings. With microphones and video cameras at both sides, it enables the intercommunication via video and audio signals.
Network switch helps to expand device connectivity, improve data distribution efficiency, and reduce network bandwidth stress, thus streamlining the deployment and maintenance of larger-scale video security network. You can view the status of network switches in the Mobile Client.
On the Notification tab, you can view event notifications, call logs of video intercom devices, and alarm information related to security control panels.
The Mobile Client provides other functions, including Touch ID or Face ID authentication and management of the recorded videos and captured pictures.
This section introduces system settings of the Mobile Client, including hardware decoding, floating live view, resuming latest live view, etc.
If you forgot the admin password of a DVR or NVR, you can reset the password by using the Mobile Client to scan the QR code generated on the local GUI of the device.